The project started with one office being piloted in London’s West End and will now be rolled out to the rest of Cushman & Wakefield nationally. The benefits realised by the implementation meant that efficient data capture allowed the right information to be added to the files in a structured way, which has led to complete clarity over what a file is called and the associated naming convention. Having FileTrack linked directly to the offsite storage inventory has allowed for real time reconciliation of work orders and real-time location status updates. When requests are placed they are immediately visible in the FileTrack queue, and Cushman & Wakefield can see the point in which The Hill Company has taken receipt of the request giving all round confidence that items are being dealt with correctly.
Gary Sanders of Intandem Solutions stated:
“We are delighted with the rollout to the London West End office. We took unstructured excel data and combined it with the offsite inventory to give a complete view of all files that the organisation has, both active and archived. This coupled with the seamless integration into the oneilBridge for real time ordering of deliveries and collection, has meant that the service has been streamlined and will continue to become more efficient as the months go on.”
James Hill of The Hill Company stated:
“We were approached by Cushman & Wakefield for a piece of software that would revolutionize the way they manage their records. Having worked with Intandem Solutions previously, we were more than happy to provide Cushman & Wakefield with the FileTrack system, knowing their software would link directly into our RSSQL software utilizing the oneilBridge service.”
About Cushman and Wakefield
Cushman & Wakefield is a privately held commercial real estate services firm. Founded in 1917, it has 243 offices in 60 countries and more than 14,000 employees. The firm represents a diverse customer base ranging from small businesses to Fortune 500 companies. It claims to offer a complete range of services for all property types, supposedly fully‐integrated on a global basis, including leasing, sales and acquisitions, debt and equity financing, investment banking, corporate services, property management, facilities management, project management, consulting, appraisal and property tax services.
About The Hill Company
The Hill Company is a well established dedicated records management company servicing the length and breadth of the UK. It is the largest privately owned records management company in the UK. The Hill Company is managed with a policy of continually investing in new technology and infrastructure in order to provide the optimum facilities and systems possible. They are dedicated towards providing a service that meets the very highest standards. As such, they continually monitor performance metrics in order to ensure they provide clients with the very best value in terms of service, technology and price.
This is demonstrated by the unique partnership that The Hill Company has with the industry’s leading software provider O’Neil Software. For more information, visit the website at www.thehillcompany.co.uk.
About Intandem Solutions
Intandem Solutions is a provider of business applications which provide, facilitate and support organizations delivering efficiencies, practical solutions and cost savings while adhering to corporate SLA’s and work practices. Established in 2003, the company has successfully built and maintained relationships with large and SME companies within various industry sectors across the UK and Europe. This has helped define the product suite, which means the products deliver real world solutions to real world business issues. Established working partnerships and alliances with major logistic and facilities management companies mean full working solutions are quickly implemented. For more information, visit their website at www.intandemsolutions.com.
About O’Neil DataTech LLC
O’Neil DataTech LLC is a provider of cloud-based commercial records management solutions and a wholly owned subsidiary of O’Neil Software, Inc. For over 30 years, O’Neil has been the software and hardware solutioneers™ for over 1,000 record centers in more than 80 countries, ranging from start-ups to multi-nationals. For more information, visit their websites at www.oneildatatech.com and www.oneilsoft.com.
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