• December 17, 2024

MSM Exclusives

MSM Exclusives

Poppy Behrens

14 Oct, 2020

Implementing New Ideas: 10 Key Preparations For 2021

Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be ushering out 2020 (many say, “Good riddance!”) and...

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5 Oct, 2020

Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?

Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and business models, and the appeal process can be...

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23 Sep, 2020

Winning With Websites: Steps To Maximum Self Storage Marketing

Automated technology is supposed to make our lives less complicated and it has in many ways. It has done wonders for many industries, including...

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23 Sep, 2020

Pandemic Lien Sale Restrictions: Going Forward After Commercial Eviction Bans

The self-storage industry has not gone through the COVID-19 crisis unscathed, especially in regions where moratoriums on lien sales have prevented...

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15 Sep, 2020

Strategy Shift: Structuring Transactions In The COVID Era

2020 has ushered in a dramatically different landscape for not only the self-storage industry but the entire economy as well. As brokers, we may...

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15 Sep, 2020

Raising Rents on Existing Customers: It’s A Must Not An Option!

Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just those two words can strike fear into many...

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8 Sep, 2020

Smart Storage: How to Integrate Your Technology for Contactless Rentals

What makes a storage facility smart? Twenty years ago, you might have said naming it AAA Storage to be first in your local yellow pages. Now, you...

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25 Aug, 2020

Securing Credit Card Information

By J. Ashley Oblinger, Esq.Associate Attorney Over the last few months, we have all experienced many changes to our daily activities, from...

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13 Jul, 2020

Insurance for Weather Disasters & More | Mini-Storage Messenger

While the 2019 California wildfires caused less damage than the two previous seasons, a total of 253,354 acres burned last year. That compares to...

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13 Jul, 2020

The Perfect Storm: It’s A Hard Insurance Climate For Business Owners

Natural disasters and other factors are beginning to take their toll on business owners who are renewing their commercial insurance policies...

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1 Dec, 2019

Construction Winner - Armour Self-Storage III, El Paso, Texas

The El Paso, Texas, site was located at the crest of a natural drainage arroyo in a flood zone with steep banks that rose over 35 feet above useable...

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1 Dec, 2019

International Winner - aki KB Minibodegas Alonso Ovalle, Santiago, Chile

Surrounded by the picturesque Andes and Chilean Coast Range mountains, Santiago, Chile, the country’s capital and largest city, has a bustling...

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1 Dec, 2019

Conversion Winner - Extra Space Storage, Birmingham, Ala.

2019 Facility of the Year If one looks at any major metropolitan area in the country, they will typically find some part of the urban core currently...

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1 Dec, 2019

Overall Winner – Key Storage, San Antonio, Texas

Within the second largest city in Texas, nestled in between two heavily traveled highways, stands a new self-storage facility that is virtually as...

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1 Dec, 2019

New Facility Winner – Security Self Storage VII, LLC, Solon, Ohio

Within northeast Ohio’s largest metropolitan area, there is a suburb of Cleveland called Solon. Over the past several years, it has been recognized...

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1 Nov, 2019

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill” Warren Hobin was working for a large, regional home...

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1 Sep, 2019

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking a quiet revolution in the self-storage industry....

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1 Jun, 2019

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to interact with them in the way they want to interact....

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2 Dec, 2018

Construction Winner: Congress Storage, Austin, Texas

2018 Facility Of The Year When the developer of Congress Storage in Austin, Texas, sought an infill location for a new self-storage facility, the...

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2 Dec, 2018

Overall Winner: National Self Storage – Dove Mountain, Marana, Arizona

2018 Facility Of The Year Soaring above the rest of this year’s applicants is a high-tech and sophisticated self-storage facility that truly is a...

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1 Dec, 2018

Charles Plunkett, CEO, Capco Steel, Inc. & Capco General Contracting

After the holiday spirit takes hold at our Thanksgiving dinner tables, December is brimming with energy. There are facilities and offices to...

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1 Dec, 2018

Redevelopment: West Coast Beaverton Self Storage, Beaverton, Oregon

2018 Facility Of The Year When a company purchases a self-storage facility with redevelopment in mind, the process typically doesn’t take very...

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1 Dec, 2018

Specialty Storage Winner: Highlands Self Storage, Hardyston, New Jersey

2018 Facility Of The Year It’s long been a dream for Jonathan and Allison Brett to add wine storage to their facility, Highlands Self Storage. They...

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1 Dec, 2018

Conversion Winner: Morningstar, Charlotte, N.C.

2018 Facility Of The Year The evolution of architecture is responsible for some amazing additions to our nation’s cities and towns. When a building...

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1 Nov, 2018

The Industry Leader Looks Ahead

What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45 years, and Ron Havner has been a key member of the...

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1 Nov, 2018

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept, depending on the market, owners and operators may...

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1 Nov, 2018

Drafting Developments

Trends In Self-Storage Design By Judy Colbert “When the last recession hit,” says Ken Carrell, principal of ARE Associates in Lake Forest, Calif.,...

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1 Nov, 2018

Farther Afield

Exploring Tertiary Markets Growth—it’s the universal trend of post-World War II America. When our central cities, and later our suburban areas,...

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1 Nov, 2018

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even the cleanest, best facilities will receive some...

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1 Nov, 2018

2018 Top Operators

The Industry’s Star Players Similar to last year, new supply continued to surge into the self-storage industry in 2018, with no shortage of...

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