Cybersecurity: Protecting Your Data & Your Reputation
Self-storage has become as reliant on the internet as any other industry. Now, the entire process from marketing to signing up and even entering most facilities is done with the help of technology. As a responsible business, it is your job to properly allocate capital to protect your customers data in order to avoid data breaches that could ruin your company’s reputation and drive existing tenants and prospective customers away, as word of mouth still plays a big role in the industry.
Why Cybersecurity Matters
Types of Threats
Common Industry Threats
Another big issue he mentions he has seen in the industry is the practice of storing sensitive information on the cloud. “Most self-storage companies use cloud services for their general business operations, like emails, drive storage for calendars, scheduling, Microsoft 365, and Google Workspace. All of these platforms are only as secure as their setup configurations,” he says. “In other words, they aren’t inherently secure. Each company has to properly configure their own security control, either with their own resources or by hiring a third-party specialist.”
Cybersecurity Best Practices
Conduct a threat assessment.
Evaluate the level of risk and work on it.
Educate employees.
Invest in secure systems.
Implement multifactor authentication.
Backup your data.
Have proper policies and procedures.
Conduct security audits regularly.
Encrypt sensitive data.
Create a separate administrative account.
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