• December 24, 2024

MSM Exclusives

MSM Exclusives

5 Dec, 2022

Facility Of The Year Construction Winner: Storelocal Iowa, Cedar Rapids

In the Kingston neighborhood of Cedar Rapids, Iowa, a sleek, modern building stands on a one-acre plot where a blighted thrift store had created an...

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29 Nov, 2022

Rights And Obligations: New Consumer Privacy Laws Impact Businesses

The passing of consumer privacy laws by state legislatures, which establish new consumer privacy rights and new business obligations for companies...

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21 Nov, 2022

Marketing Made Easy: The 10 Steps To A Foolproof Marketing Plan

Marketing your facility an important aspect to success, but it’s also one that baffles many facility owners. There are many reasons many owners...

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15 Nov, 2022

Conscientious Conversions: Revitalizing The Past With Adaptive Reuse

Growth in a community is great; it means more jobs, a growing population, new and fun restaurants, and other such improvements that come with a...

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10 Nov, 2022

StorageGives Supports Susan G. Komen Foundation

Most everyone knows someone whose life has been impacted by cancer, but they never expect it to happen to them. Nearly 44,000 women and men in the...

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8 Nov, 2022

Look Who’s Talking – Terry Campbell, CEO, Copper Storage Solutions

It’s no secret that 2021 was a difficult year for employers. Besides ever-increasing wage expectations, ongoing COVID-19 safety protocols, and...

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8 Nov, 2022

Fostering Good Mental Health 

Every employer wants a healthy and happy workforce. Robust levels of productivity, after all, contribute mightily to the bottom line. Recent times,...

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employee engagement

1 Nov, 2022

#1 Recession Mistake: Losing Focus on Employees and Customers

It seems like the question on most business owners’ minds at the moment is, “are we headed for a recession?” Regardless of the answer to that...

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1 Nov, 2022

Long Road Ahead For Florida Operators

Self-storage operators in the Sunshine State faced many challenges after Hurricane Ian made landfall on Sept. 28 in Southwest Florida. With maximum...

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18 Oct, 2022

Virtual Liabilities: Cyber Risks And Self-Storage

The self-storage market has been valued globally at over $40 billion. As part of the industry’s growth and expanded use of technology to operate...

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18 Oct, 2022

The Personal Touch: Live Customer Support At Unmanned Facilities

Unmanned. Manless. Autonomous. These words continue to crop up in self-storage industry ads, articles, speaking sessions, seminars, and more....

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11 Oct, 2022

Crucial Provisions: Settling Tenant Disputes In The Age Of Social Media

A self-storage facility, like all businesses, is subject to the risk of dissatisfied customers. Unfortunately, with the use of social media, the...

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11 Oct, 2022

Helping Hands: StorageGives Rebuilds Lives With Home For Our Troops

Lonnie Bickford, CEO of StorageAuctions.com, based in Baton Rouge, La., recognizes how much the storage industry has provided him throughout his...

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4 Oct, 2022

Virtual Liabilities: Cyber Risks and Self-Storage

The self-storage market has been valued globally at over $40 billion. As part of the industry’s growth and expanded use of technology to operate...

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4 Oct, 2022

The Neuroscience Of Innovation: How Your Own Brain Limits Your Creative Thinking

Several neuroscience principles limit our ability to creatively solve problems and generate innovative ideas. Understanding some of these principles...

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27 Sep, 2022

Disaster Diligence: Transforming Employees To Emergency Responders 

Responding to disasters is one of the most important activities that employees can be asked to handle. From natural disasters like hurricanes and...

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27 Sep, 2022

Worried Workers: Reinvigorating Post-COVID Employees

Anita has returned to the office after weeks of working from home. To her manager’s surprise, she no longer exhibits her customary drive. She seems...

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20 Sep, 2022

Deliverance From Evil: Restoring Trafficking Victims’ Lives Through Charity

Human trafficking is a $150 billion industry according to the latest United Nations Trafficking In Persons (TIP Report). It is the fastest growing...

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20 Sep, 2022

Volumize Your Value: Fees As Alternative Revenue Streams

Admin fees, insurance, merchandise, late fees, other fees, charges, and add-on services—all of these can add up to quite a lot of income and improve...

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13 Sep, 2022

The Conscious Self-Storage Model | Mini-Storage Messenger

“You either love self-storage or you don’t,” states Kari Kaltenborn, president of locally owned and operated Kaltenborn Enterprises & Rancho Storage...

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13 Sep, 2022

Strenuous Staff: Dealing With Difficult Employees

Everyone has them, the employees who are difficult. Maybe they’re late each day, call in excessively, or they aren’t filing reports nor making bank...

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7 Sep, 2022

A Preference For Plastic: Can Self-Storage Operators Make Their Facilities Cashless?

As more and more facilities move to contactless rentals and unmanned facilities, one of the lingering questions has been whether it is legal for a...

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7 Sep, 2022

Coverage Questions: What should You Do When You Have An Insured Casualty Loss?

Whether it be by fire, flood, or storm, there is a recognizable risk to all real estate that it could be affected by acts of God that could damage...

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30 Aug, 2022

Ride The Wave

Over the past two years, our industry has seen historical high numbers in both occupancies and income. Not only did we survive through COVID, but we...

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30 Aug, 2022

Cuts And Conditions: Tax Plans For 2022

With the self-storage operation’s 2021 taxes finished or postponed until later, it’s time to think about the new ballgame that is the 2022 tax bill....

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23 Aug, 2022

Family Business Trusts: Protecting Valuable Assets From Outside Threats

James runs a rapidly growing family business. Things are going great now, but he worries about the future. If he should suddenly become...

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16 Aug, 2022

Trust Begets Loyalty: Returning To A Positive Experience

Is it just me, or has customer service become more complicated in the past few years? Customers and employees are expecting much more from...

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16 Aug, 2022

Rally Support: Self-Storage Can Be The Best Use For Land

The way we live is continuously evolving. From the once sought out luxury mansions to the ongoing rise of small housing unit developments and...

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8 Aug, 2022

The Miracle Of Mobility: StorageGives Assists The Disabled

To those of us who live in the U.S. and in most other advanced countries, obtaining a basic wheelchair is not difficult. Amazon carries more than a...

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26 Jul, 2022

The Price Of Protection: Coverage Challenges Climb For Carriers And Policyholders

Insurance is one of the highest costs for self-storage facility owners. While it’s always subject to increases, this is especially true with costs...

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