• November 25, 2024

MSM Exclusives

MSM Exclusives

27 Sep, 2022

Disaster Diligence: Transforming Employees To Emergency Responders 

Responding to disasters is one of the most important activities that employees can be asked to handle. From natural disasters like hurricanes and...

Read More

27 Sep, 2022

Worried Workers: Reinvigorating Post-COVID Employees

Anita has returned to the office after weeks of working from home. To her manager’s surprise, she no longer exhibits her customary drive. She seems...

Read More

20 Sep, 2022

Deliverance From Evil: Restoring Trafficking Victims’ Lives Through Charity

Human trafficking is a $150 billion industry according to the latest United Nations Trafficking In Persons (TIP Report). It is the fastest growing...

Read More

20 Sep, 2022

Volumize Your Value: Fees As Alternative Revenue Streams

Admin fees, insurance, merchandise, late fees, other fees, charges, and add-on services—all of these can add up to quite a lot of income and improve...

Read More

13 Sep, 2022

The Conscious Self-Storage Model | Mini-Storage Messenger

“You either love self-storage or you don’t,” states Kari Kaltenborn, president of locally owned and operated Kaltenborn Enterprises & Rancho Storage...

Read More

13 Sep, 2022

Strenuous Staff: Dealing With Difficult Employees

Everyone has them, the employees who are difficult. Maybe they’re late each day, call in excessively, or they aren’t filing reports nor making bank...

Read More

7 Sep, 2022

A Preference For Plastic: Can Self-Storage Operators Make Their Facilities Cashless?

As more and more facilities move to contactless rentals and unmanned facilities, one of the lingering questions has been whether it is legal for a...

Read More

7 Sep, 2022

Coverage Questions: What should You Do When You Have An Insured Casualty Loss?

Whether it be by fire, flood, or storm, there is a recognizable risk to all real estate that it could be affected by acts of God that could damage...

Read More

30 Aug, 2022

Ride The Wave

Over the past two years, our industry has seen historical high numbers in both occupancies and income. Not only did we survive through COVID, but we...

Read More

30 Aug, 2022

Cuts And Conditions: Tax Plans For 2022

With the self-storage operation’s 2021 taxes finished or postponed until later, it’s time to think about the new ballgame that is the 2022 tax bill....

Read More

23 Aug, 2022

Family Business Trusts: Protecting Valuable Assets From Outside Threats

James runs a rapidly growing family business. Things are going great now, but he worries about the future. If he should suddenly become...

Read More

16 Aug, 2022

Trust Begets Loyalty: Returning To A Positive Experience

Is it just me, or has customer service become more complicated in the past few years? Customers and employees are expecting much more from...

Read More

16 Aug, 2022

Rally Support: Self-Storage Can Be The Best Use For Land

The way we live is continuously evolving. From the once sought out luxury mansions to the ongoing rise of small housing unit developments and...

Read More

8 Aug, 2022

The Miracle Of Mobility: StorageGives Assists The Disabled

To those of us who live in the U.S. and in most other advanced countries, obtaining a basic wheelchair is not difficult. Amazon carries more than a...

Read More

26 Jul, 2022

The Price Of Protection: Coverage Challenges Climb For Carriers And Policyholders

Insurance is one of the highest costs for self-storage facility owners. While it’s always subject to increases, this is especially true with costs...

Read More

26 Jul, 2022

Building Your Brand: It's the DNA of Your Business

Close your eyes and imagine a Jeep. What do you see around it? People typically see Jeeps in the great outdoors, maybe in the snowy mountains or in...

Read More

19 Jul, 2022

Take A Safe Route: Mapping Out The Lien Sale Process For Titled Property

Selling personal property from a self-storage unit is one thing, but what happens when there is titled property, such as motorcycles, trailers,...

Read More

19 Jul, 2022

Out With The Old: Five Tips For Becoming More Innovative

When you really need new ideas or fresh thinking or a creative solution to a challenge, a typical, day-to-day approach in your thinking is not the...

Read More

14 Jul, 2022

2021 International Facility Of The Year Mr.[B] Hincapié, Guatemala City, Guatemala

Guatemala City sits cradled in a vivid, mountainous area called Valle de la Ermita (Valley of the Hermitage) in Guatemala’s south-central region. ...

Read More

12 Jul, 2022

Costly Claims: New Risks In Workers’ Compensation

Just as many employers are getting workers’ compensation premiums and related costs under control, the COVID pandemic is introducing new hazards to...

Read More

5 Jul, 2022

Look Who’s Talking – Bruce Jordan, AIA, president, Jordan Architects Inc.

Do you remember when self-storage facilities were basic? In the industry’s infancy, they consisted of rows of single-story metal “sheds” with...

Read More

5 Jul, 2022

Look Who’s Talking – Tron Jordheim, founder of the Self Storage Hawaii unConference

There’s an old proverb that “all work and no play makes Jack a dull boy.” Nevertheless, according to the U.S. Travel Association, that...

Read More

29 Jun, 2022

Self Storage Supply Chain Challenges

Businesses are grappling with recurring supply chain issues in the wake of a rebounding American economy, shipping disruptions caused by the...

Read More

21 Jun, 2022

Legitimate Lien Sales: Special Units Need Special Auctions 

Unlike what you see in reality TV shows, most abandoned units stored at self-storage facilities are not filled to the brim with gold bullion and the...

Read More

14 Jun, 2022

Do You Have A Silent Partner? Detecting Fraud In Self Storage

Why Is Employee Theft Common in Self Storage? Many self-storage owners, real estate developers, professionals and entrepreneurs are not interested...

Read More

14 Jun, 2022

Charity Storage Facility Manager Spotlight: Charles Ruiz Helps Security Public Storage Give Back

When a tenant moves out of a storage unit and has unwanted items, they often face the following questions: What do I do with this stuff, and how can...

Read More

31 May, 2022

Pricing Pains: Construction Costs Cause Concern

Widespread market volatility from the COVID-19 pandemic’s ongoing supply chain disruptions, the Russia-Ukraine war, and inflation are causing...

Read More

31 May, 2022

The Occupancy Objective: Don’t Leave Money On The Table

There are so many urban legends that just will not die: the Loch Ness Monster, Bigfoot, and aliens at Area 51. Another modern myth, at least within...

Read More

31 May, 2022

Pulse On Performance: Are Your Operational Goals On Track?

It’s a great time to be in the self-storage industry, isn’t it? It is also a great time to check on where you stand with your goals and take actions...

Read More

31 May, 2022

Focus On Commercial Tenants: Adding Profits To The Bottom Line

The self-storage industry has developed dozens of specialty products over the past decades to add an element of product diversity and accommodate...

Read More