• December 31, 2024

MSM Exclusives

MSM Exclusives

1 Oct, 2019

Single-Source Insurance Protection

Inside MiniCo’s New Workers Compensation Program An employee tries to fix a stuck roll-up door and cuts his hand, requiring a visit to an urgent...

Read More

1 Sep, 2019

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking a quiet revolution in the self-storage industry....

Read More

1 Jun, 2019

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to interact with them in the way they want to interact....

Read More

27 May, 2019

A Cut Above - The 2019 Managers Of The Year

Similar to star triathletes, the best self-storage managers have the necessary skills to conquer various territories—on site, off site, and in cyber...

Read More

1 May, 2019

Fair Assessments: How To Appeal Property Taxes

Studies have shown that property taxes are the most hated taxes in America. Why? There might be several reasons, including the question of why we...

Read More

20 Mar, 2019

Hire Right!

Recruiting And Retaining Managers Hiring an employee can either be the best move your company has ever made, or it can be the biggest mistake. Per...

Read More

20 Mar, 2019

Compliance With The ADA

When Are Repairs To A Facility Not “Readily Achievable”? Self-storage facilities are “public accommodations” under the Americans with Disabilities...

Read More

1 Mar, 2019

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born between 1946 and 1964) is largely credited with the...

Read More

1 Mar, 2019

Financing A Facility

SBA 7(a) Loan Offers Ideal Option For First-Time Self-Storage Owners When Jennifer Perkins decided to open a storage facility just west of...

Read More

1 Mar, 2019

The Importance of a Good Business Owner’s Policy

Recovering from a financial loss arising from a lawsuit or property damage can make it difficult for business owners to find the financial resources...

Read More

1 Mar, 2019

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience and...

Read More

1 Mar, 2019

Claim My Business

The Ins and Outs Of Internet Marketing *This is an update of the article written for the June 2016 issue of the Mini-Storage Messenger. As a...

Read More

1 Mar, 2019

Owner’s Alert

Undercurrents That Facilitate Optimum Asset Values A series of undercurrents influence executive decisions in the board room, especially with the...

Read More

1 Mar, 2019

Infinite Possibilities

The Intensifying Need For Self-Storage Data Data is broadly defined as “facts and statistics collected together for reference or analysis.” As...

Read More

1 Mar, 2019

Donald Jones, owner/president, Donald Jones Consulting & Service, LLC

Within the self-storage industry, the notion that you only have one chance to make a first impression gets a substantial amount of consideration....

Read More

1 Mar, 2019

Automated Storage Facilities

Why They Aren’t A Myth If you’re unsure about embracing automated self-storage, here’s a cautionary tale about underestimating the effects of...

Read More

douglas kotelly

1 Feb, 2019

Look Who's Talking: Douglas Kotelly, CIO of Prime Group Holdings, LLC

It’s already the second month of the new year, but hopefully your New Year’s resolutions—both professional and personal—have not fallen to the...

Read More

self storage concessions

1 Feb, 2019

Let’s Make A Deal - The Cost Of Concessions

The Christmas season is behind us, but some retail establishments may still be adjusting from the hustle and bustle of the most profitable time of...

Read More

1 Feb, 2019

Engage For Good With Charity Storage

Participating In The Charity Storage Giving Back Program Self-storage facility owners and managers can show the communities they serve that they...

Read More

self storage retail

1 Feb, 2019

How To Create A Retail Environment That Wows

When running a successful retail store, you have to know your products and have a story to tell about each one of them. The way to do this is to use...

Read More

1 Feb, 2019

Why Automation Is The Way Of The Future

When I started Red Dot Storage, the business plan was pretty simple: acquire self-storage facilities and utilize automation and related technology...

Read More

1 Feb, 2019

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials are a constant topic of discussion. Businesses of...

Read More

19 Jan, 2019

The Descending Economy

Is Plunging Performance Problematic? At the moment, descent is not a problem. However, it is a situation most segments of the economy are beginning...

Read More

19 Jan, 2019

Politics, The Economy, And Self-Storage

What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created uncertainty for the economy, along with social and...

Read More

1 Jan, 2019

New Year, New Concerns

Rising Interest Rates And Rougher Financing Tides Another year, another year for which to be thankful. As 2018 ends, we can be thankful the...

Read More

1 Jan, 2019

Facility Spotlight: Dominion Self-Storage At Verrado

Strategically located in the heart of the award-winning master planned community of Verrado in Buckeye, Ariz., is a unique self-storage facility...

Read More

1 Jan, 2019

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the Electronic Signatures in Global and National...

Read More

1 Jan, 2019

Open Platforms Are Good For Everyone

When self-storage operators first started using technology it was in the form of PC software that was by its very nature isolated and rarely...

Read More

Chuck Gordon, Storable

1 Jan, 2019

Who's Who In Self-Storage: Chuck Gordon

Despite being at the tail end of a development cycle, the self-storage industry experienced a significant uptick of new supply in 2018. Similar to...

Read More

1 Jan, 2019

Building Better Business Relationships

16 Common Networking Mistakes That Can Derail Your Career Networking is a skill that can help you develop and build long‐lasting business and social...

Read More