• February 05, 2025

MSM Exclusives

MSM Exclusives

1 Nov, 2018

The Industry Leader Looks Ahead

What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45 years, and Ron Havner has been a key member of the...

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1 Nov, 2018

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept, depending on the market, owners and operators may...

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1 Nov, 2018

Drafting Developments

Trends In Self-Storage Design By Judy Colbert “When the last recession hit,” says Ken Carrell, principal of ARE Associates in Lake Forest, Calif.,...

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1 Nov, 2018

Farther Afield

Exploring Tertiary Markets Growth—it’s the universal trend of post-World War II America. When our central cities, and later our suburban areas,...

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1 Nov, 2018

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even the cleanest, best facilities will receive some...

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1 Nov, 2018

2018 Top Operators

The Industry’s Star Players Similar to last year, new supply continued to surge into the self-storage industry in 2018, with no shortage of...

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1 Nov, 2018

What Took Us Down … And May Save Us Today

By Devin S. Huber, Principal, The BSC Group As a mortgage broker specializing in self-storage, my typical week includes speaking with dozens of...

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1 Nov, 2018

What's The Difference Between A "Clickwrap" And A "Browsewrap"?

In that so many self-storage companies are moving to online lease transactions, it is becoming increasingly important for those companies to have in...

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1 Nov, 2018

Dean Keller, Broker, Bancap Self Storage Group, Inc.

In its infancy, the self-storage industry’s need for leadership and education was paramount to its success. For that reason, some of the industry’s...

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1 Oct, 2018

The "Creepy Tenant Dude" Syndrome

What’s A Self-Storage Manager To Do? As odd as these stories have become, the solution to the type of tenants that seem to spend an inordinate...

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1 Oct, 2018

Mixed-Use Storage

Mixing And Matching To Gain NOI By Kerri Fivecoat-Campbell Mixed-use storage, or the practice of combining other businesses on a facility’s...

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1 Oct, 2018

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The first is that no one likes to be fired; the second...

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1 Oct, 2018

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage facilities are a critical method for...

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1 Oct, 2018

What It’s Worth?

Determining The Real Value Of A Property Operating a self-storage business also means owning a property—a physical building where tenants rent...

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1 Oct, 2018

Social Recruiting

How to Use Social Networks to Attract Top Talent Hiring top talent has never been easy. With the current tightening of the labor market, though,...

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1 Oct, 2018

Boost Your Presence

Six Leading Marketing Strategies For Self-Storage Facilities By Sarah Baker Your marketing strategy is the key to guiding more potential tenants...

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Noah Springer Family

1 Oct, 2018

Self-Storage Perspectives: Are Your Kids Ugly?

Before I had kids, I knew that mine would be the best looking, most polite, and smartest kids out there. They would possibly even be born with a...

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1 Oct, 2018

Stop – Do Not Pass Go Without a Feasibility Study | MSM

In the game of Monopoly, players move their piece around the board in an attempt to purchase as many properties as possible. When a player has...

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1 Oct, 2018

Pete Panos, President, Third-Party Management and Strategic Partnerships, Public Storage

Within the self-storage industry, there are more than 20 companies of various capacities that offer third-party management services. While some of...

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1 Sep, 2018

A Sunny Investment: Solar Power at Extra Space | MSM

One of the best things about my position as senior vice president of facilities at Extra Space Storage is that I get to oversee our solar power...

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1 Sep, 2018

The Help Heroes Heal Campaign

Raising Funds For Wounded Warrior Charities Sherman Gillums, Jr. Throughout 2018, AZSA is encouraging self-storage facilities to participate in the...

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1 Sep, 2018

Tapered Growth

Has The Industry’s Development Cycle Passed Its Peak? The self-storage industry has been living in a fantasy world for the past few years, a kind of...

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1 Sep, 2018

Self-Storage Franchising

Does It Work? By Marc Goodin We know franchising works for many businesses like hotels, restaurants, coffee shops, and others, because we spend our...

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1 Sep, 2018

Pawns Of Price

Stalemates In The Sales Process According to one source, there may be $400 million in self-storage properties that have sat on the sales market for...

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1 Sep, 2018

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s a reason the self-storage industry has grown since...

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1 Sep, 2018

Enveloping New Profits

Add-On Services That Provide Customer Conveniences As self-storage facilities become more customer oriented, many owners and operators are seeking...

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1 Sep, 2018

Employees First!

Creating Cultures And Environments That Attract And Retain Top Talent Like the circle of life, the American workforce is constantly changing. New...

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1 Sep, 2018

Restoring Your Doors

Step-By-Step Instructions For Two Do-It-Yourself Options By CJ Steen One of the toughest questions when remodeling anything is what color white did...

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1 Sep, 2018

Marcus Trufant, Self-Storage Owner/Investor and Retired NFL Cornerback for Seattle Seahawks

Similar to winning a football match, making a successful self-storage investment requires knowledge of the game, a well-thought-out strategy,...

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1 Sep, 2018

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business people have pondered their leadership legacy; how do...

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