In a booming economy, expendable income...
Teaching Employees To Execute Customer Service Magic By Kostya Kimlat A sale, like a great magic trick, occurs inside the customer’s mind. And it is...
Self-Storage Investor Survey By Kate Spencer and Greg Wells The survey data was collected as part of an online questionnaire that was sent to key...
Could Steep Property Tax Increases Be 2018’s Most Taxing Issue? In 2018, self-storage owners and operators should be thinking about their...
What do Yahoo, Adult Friend Finder, eBay, Equifax, Heartland Payment Systems, and Target all have in common? They all secured a top spot on a list...
Storage People Share Knowledge, Ideas, And Success Ken Nitzberg and Mike Burnam are the best of friends. They’ve known each other for 20 years, go...
Capco Steel Partners With Salvation Army To Help “Angels” For the fortunate, Christmas is typically a time brimming with all the splendors of the...
What Apple’s iPhone X Has Taught Us On Nov. 3, 2017, a new product hit the smartphone market that would change the technology landscape for the...
Recuperating From 2017’s Natural Disasters Hurricanes Harvey and Irma inundated the Gulf Coast region in 2017, causing billions of dollars in...
After the ruling in favor of a customer in the Gil v. Winn-Dixie case (Florida District Court), the flood gates have opened against businesses,...
Dealing With Annoying Business-Saving Records The IRS recently reminded every self-storage facility and business about the importance of records,...
Fine Tuning Your Sales Techniques It’s likely that your self-storage facility has a new budget and set of goals in place for 2018. Typically, those...
A Completely Different Product By John Good and Warner Russell When asked about my profession by friends and people I randomly meet, I respond, “I...
Joel Deis, vice president and regional manager, Marcus & Millichap – Seattle Office, and national director of Marcus & Millichap’s National Self...
Best known for its hip coffee shops, lively music scene, thriving tech industry, and abundance of apples, Washington may soon be renowned for its...
Deeper Into The Digital Age If you ask anyone the definition of marketing, you might get a few different answers. It is defined as the act of...
The Ins And Outs Of Joint Ventures Our technology-driven world has had far-reaching implications on real estate investments. Amazon and other...
Cash Is Flowing! The self-storage industry presented two faces throughout 2017. On one side, there were widespread reports during the first half of...
Social Media’s Best Kept SEO Secret By Poppy Behrens and Claudia Martinez Your business needs to rank well on Google Local. That’s a fact. And you...
Throughout the years, self-storage tenants have stored—or attempted to store—just about anything you can imagine. From illegal to illogical,...
Over the past 20 years, self-storage facilities have been slowly evolving. The iconic, first-generation storage properties made up of rows of...
Over the last 15 years, the self-storage industry evolved from a mom-and-pop investment class to a mainstream institutional asset class. Heading...
Topographical Challenges In Self-Storage By Jeffrey S. Dallenbach, AIA, in collaboration with Cheryl L. Cole As the self-storage industry has...
Reconciling To Tax Reform 2017 Style Are you ready for tax reform? Well on its way to becoming a reality, the Tax Cuts and Jobs Act has passed both...
The Importance Of Tracking Supply And Demand Trends During A Storage Expansion Cycle The self-storage real estate sector operates amidst a building...
Coping Effectively With Customers Who Behave Badly By Kate Zabriskie Polite Notice: When it’s your turn, if you are talking on your cell phone, we...
Enhancing Self-Storage Operations Around the Country 2017 saw some positive changes relating to self-storage operations around the country. The...
A New Class Of Investors Since the Great Recession, the self-storage sector has grown by leaps and bounds. With a shortage of supply, growing...
Training Means A Lot To Millennials By Evan Hackel When baby boomers took their first “real” jobs upon entering the workforce, their demands and...
2018 To Bring Sustainable Growth Rates And Realistic Expectations The perception of the self-storage industry by outside investors is vastly...
Solid Construction Financing Exists For Your Self-Storage Project Today’s self-storage facilities are more than concrete walls and steel doors;...
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