• April 16, 2025

MSM Exclusives

MSM Exclusives

1 Jun, 2017

A Storage Owner's Rights:

When a Rental Truck Damages Their Facility The use of a rental truck is a common occurrence in the self-storage business. But, because renters are...

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1 Jun, 2017

Passé Pages

Is Your Website Obsolete? While we were busy chasing new tenants and conducting day-to-day business with existing customers, something startling...

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1 Jun, 2017

Specialty Storage: 20 Products To Meet Your Customers’ Needs

How very interesting our industry has become. Gone are the days of drive-up only storage developments as we say hello to a multitude of specialty...

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1 Jun, 2017

Going Up!

The Evolution Of Multi-Story Storage Facilities It’s no secret that land is scarce and costly in urban areas, especially within retail areas of the...

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1 Jun, 2017

Carlos Vizcarra, president of AMERCO Real Estate Company (U-Haul International), Phoenix, AZ

There’s no denying that self-storage is a customer-centric business. Storage owners and operators go to great lengths to hire and retain friendly...

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1 Jun, 2017

Prospering While Managing Risk

As real estate and economic cycles go, things are usually fine, until they are not. The old adage “better to be a year early than a day late,”...

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1 Jun, 2017

The Changing Portable Storage Industry

Accommodating A Growing Millennial Market If you’re tired of hearing about Millennials–the generation born between 1981 and 1997–and their impact on...

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manager of the year self storage

27 May, 2017

2017 Manager Of The Year: Ambitious Aces

On a daily basis, self-storage managers have a full deck of duties on their hands. From customer service and facility maintenance to landscaping and...

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1 May, 2017

Why Offering Tenant Insurance Is Good Customer Service

James Appleton, Director of Sales, Publishing & Special Risk, MiniCo Insurance Agency, LLC There’s a reason people choose to store their belongings...

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1 May, 2017

A Good Fit

Finding And Keeping Good Employees Without Breaking The Budget Vince Lombardi once said, “The achievements of an organization are the result of the...

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Jim Ross Self Storage

1 May, 2017

Who's Who In Self-Storage: Jim Ross, 3 Mile Domination

Although the telephone is one of the original self-storage management tools, it’s far from obsolete. As a matter of fact, according to the “SSA 2013...

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1 May, 2017

Steering Rentals

Marketing Your Truck To Accelerate Profits You spent months deciding if you want to embark on the adventure of offering a truck rental program at...

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1 May, 2017

The Bigger Picture

Unlocking Profits With Software If you only consider the software you use at self-storage business as a necessary expense for tracking payments and...

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1 May, 2017

What’s The Pace?

A Look At Lease-Up Trends Last year, Memphis-based Jernigan Capital Inc. funded a couple of properties in Central Florida. The two self-storage...

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1 May, 2017

An Expected Amenity

Considering Climate Control The self-storage industry has come a long way from its roots of plain metal buildings with roll-up garage doors....

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1 May, 2017

Surplus Uncertainties

Handling Excess Lien Sale Proceeds It’s been more than six years since Storage Wars, a reality television show that follows self-storage auction...

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self storage data

1 May, 2017

Digging Into Customer Data

How To Uncover Invaluable Information At Extra Space Storage, our data science team spends the majority of its day immersed in customer data. That’s...

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1 Apr, 2017

Exponential Growth In Self-Storage

Is The Party Over? Everyone in the business is familiar with the miracle comeback from the Great Recession. A large growth of self-storage...

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1 Apr, 2017

What Is It Worth?

A Frequently Asked Question Self-storage facilities typically provide measurable value creation potential for an investor through income and risk...

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1 Apr, 2017

Modern Makeovers

Rehabbing Older Facilities Someone once said, “old places have soul”. They might have soul, but, if you are the owner of an older self-storage...

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1 Apr, 2017

Joe Margolis, CEO of Extra Space Storage, Inc.

Over the past several years, due in part to increased competition, third-party management has become more of a necessity than an option—especially...

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1 Apr, 2017

Site Selection Insights

As the self-storage development cycle moves over the crest and onto the downward slope, the low-hanging fruit has been picked. Good sites remain,...

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1 Apr, 2017

Profit Principles

The ABCs Of Revenue Management For Small Operators There are a number of reasons to improve revenue and profits. Here are just a few that should be...

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1 Apr, 2017

Deeper Into The Capital Stack

The Advantages Of Non-Recourse Bridge Financing At Certificate Of Occupancy Construction lenders are not a dime a dozen, and good ones are extremely...

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1 Apr, 2017

Test Your Integrity

Are You A Great Leader? “The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether...

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1 Apr, 2017

Accelerated Construction

Is There A Threat of Overbuilding? Charles Plunkett, president of CAPCO Steel, has specialized in self-storage construction for the past 32 years;...

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1 Mar, 2017

Competition Clash

New Development Within The 10-Mile Radius After many years of a robust transactional market, the self-storage industry has slowly taken a U-turn...

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1 Mar, 2017

Storage Emergencies

Helping Customers In Distress Upon recently returning to the U.S. from a vacation, I immediately received a text message on my cell phone that had...

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1 Mar, 2017

Chip Credit Cards

Retailers Grapple With Costly POS Upgrades Shoppers love credit cards for quick and easy purchases. Retailers? Not so much. One big problem is...

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1 Mar, 2017

Sunny Or Stormy?

The 2017 Financial Forecast Without a doubt, the past few years have brought about record-breaking numbers for the self-storage industry—from...

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