• January 08, 2025

MSM Exclusives

MSM Exclusives

1 Sep, 2016

Time Is Money!

Understanding The Changes To Overtime Regulations President Obama and Secretary Perez announced on May 18, 2016, the Department of Labor’s (DOL)...

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1 Sep, 2016

Rod Watts

Rod Watts, Owner/Founder of High Country Erectors Over the past few years, new self-storage development within the “Heart of America” has slowed to...

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1 Sep, 2016

Thinking Outside The Box

Insuring The Most Challenging Properties We have all seen the news reports of businesses and homes damaged by hail, wind, tornadoes, and other...

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1 Sep, 2016

Buy Or Build?

Investment Insight For The Best Deals Back in the spring of this year, Sovran Self Storage, Inc., of Williamsville, N.Y., announced it would acquire...

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1 Sep, 2016

Risk Management: Maintaining Roof Integrity

A focal point of self-storage facility maintenance is the integrity of the roof, especially with respect to preventing water damage claims resulting...

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1 Sep, 2016

Markets On The Move: California

Strike While The Iron Is Hot! The self-storage industry experienced exceptional growth in 2015, and 2016 is likely to follow suit. Of the 139 sector...

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1 Sep, 2016

The Results Are In!

2016 Investor Survey At the beginning of April 2016, Cushman & Wakefield conducted an investor survey for the self-storage industry. The survey...

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1 Sep, 2016

Insuring Profits

Tenant Insurance Flows New Revenue Stream To Bottom Line As self-storage occupancy reaches all-time highs nationwide, operators are eagerly fishing...

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1 Sep, 2016

The Price Of Safety

Fire Code Sparks Costly Change In Charleston, S.C., a memorial, appropriately called the Charleston Nine site, protects the sacred ground where the...

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1 Sep, 2016

Credit Card Surcharges

Storage operators have long experienced the anguish of the transaction fees charged by credit card companies that come with accepting credit...

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7 Aug, 2016

The Digital Marketing Puzzle

Customer Experience As A Key Piece Internet marketing is complex, but there’s no great mystery about it. Unlike with other avenues for marketing,...

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1 Aug, 2016

Invest For Success!

Six Strategies For Strengthening Employee Competence And Morale No matter how new, secure, state-of-the-art, or fabulous the self-storage facility,...

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1 Aug, 2016

Jim Chiswell

Over the past few years, there has been a clear and consistent push for self-storage owners and operators to implement the latest technological...

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1 Aug, 2016

The Dos And Don’ts Of Social Media

Are You Controlling Your Brand’s Identity And Reputation? As many of you know, having a strong social media presence is a very important part of...

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1 Aug, 2016

A Tale Of Two Strategies

Self Versus Third-Party Management Storage Pros Management, LLC, a Farmington Hills, Mich.-based self-storage company, owned more than 605 stores...

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1 Aug, 2016

ViewPoint: What do you believe is the biggest technology concern for the self-storage industry?

Question: What do you believe is the biggest technology concern for the self-storage industry? Korey Hanson – Director of Operations...

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1 Aug, 2016

No Guarantee In Security

The Best Deterrence Measures For RV And Boat Storage Placing too much faith in a property’s security features is a dangerous, foolhardy practice. In...

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1 Aug, 2016

The REIT Advantage: APIs In The Storage Industry

In the June issue of Mini-Storage Messenger, the article “APIs In The Storage Industry: Understanding The Controversy” covered the basics of...

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1 Aug, 2016

View And Do!

Ten Technology Tips To Watch It’s a common refrain in today’s world of commerce, but it always warrants repeating: The businessperson who ignores...

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1 Aug, 2016

Retail Stores To Roll-Up Doors

The Adaptive Reuse Of Big-Box Buildings It is no longer, “the best kept secret in real estate,” according to Jeffrey Shouse, national director of...

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1 Aug, 2016

Training Is The Key To Tenant Insurance Success

Tenant insurance is one of the oldest insurance products in the self-storage industry. Once viewed as a novelty, the product has evolved over the...

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6 Jun, 2016

Ransomware: To Pay Or Not To Pay

Up until recently, most of us had only heard the term “Ransomware” in passing and had little to no first-hand experience with it. Ransomware is...

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risk management

1 Jun, 2016

Risk Management: Preventing Storage of Illegal Items

It was the most notorious crime associated with self-storage in history. On April 19, 1995, terrorist Timothy McVeigh kept explosives in a Kansas...

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1 Jun, 2016

APIs In The Storage Industry

Understanding The Controversy Recently there’s been a lot of storage industry chatter about APIs and whether storage owners own their data. It’s a...

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1 Jun, 2016

Tim Dietz, President and CEO of the Self Storage Association

It’s an unfortunate reality: With increased awareness comes increased exposure to possible litigation. The same holds true for the maturing...

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1 Jun, 2016

Shift Or Stay?

User Trends In Storage Technology While the core business of self-storage hasn’t changed much in 20 years, the way the industry goes about...

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1 Jun, 2016

Stay In The Know!

Lien Sale Legislative Updates Lien sales are an unfortunate part of the self-storage industry that no one enjoys. Delinquent tenants lose their...

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1 Jun, 2016

Delving Into The Customer Mindset

How To Develop A Well-Thought-Out Marketing Strategy As a self-storage operator, you probably don’t go out to meet customers where they are. You...

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1 Jun, 2016

How You Can Go Wrong With A Grace Period

I spend a good part of my professional career parsing words trying to protect the self-storage industry to try to help protect Operators from other...

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1 Jun, 2016

A Growing Concern

Class Action Litigation In The Self-Storage Industry In the last few years we have seen a strong increase in class action filings against...

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