• February 04, 2025

MSM Exclusives

MSM Exclusives

boxwell team

17 Oct, 2023

The Power of Community Building for Businesses

In business, success is synonymous with profitability and market dominance. And sure, when people go into business, the overall goal is linked to...

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expectation vs reality

13 Oct, 2023

Mind the Gap: When Customer Expectations & Reality Collide

“I don’t understand. This hotel has no restaurant, no concierge, and no valet. It’s not at all what I expected. The place had no standards.”

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bankrupt tenant

11 Oct, 2023

What Do I Do If My Tenant Files Bankruptcy?

It is crucial that a self-storage owner takes all the appropriate steps when advised that a tenant is bankrupt. Handling this matter properly will...

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10 Oct, 2023

Groundbreaking Development: National Self Storage SIL1

A new facility in Marana, Ariz., is turning heads with its fortress-like appearance and enchanting stone turret. Befitting ofMessenger’sannual...

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mixed-use properties

4 Oct, 2023

Commercial Concerns: Managing Mixed-Use Property

Over my 46-year property management career, I have managed everything from apartments to large, 400,000-square-foot warehouses and lots of...

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Facility Rehab

3 Oct, 2023

Reasons To Renovate: When A Facility Rehab Makes Sense

The self-storage developers of a few decades ago would have been awed by today’s new facilities. The sophistication of our technology,...

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self storage doors

27 Sep, 2023

Door Diligence: Maintaining One Of Your Most Critical Components

They say an ounce of prevention is worth a pound of cure. This sentiment can easily be applied to self-storage facility door maintenance. Whether...

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self storage towing

19 Sep, 2023

Self Storage Legal: To Tow or Not to tow?

The issue of towing at self-storage facilities must be broken down into two very separate areas. The first concerns a tenant who has a lease to store...

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phoenix self storage

18 Sep, 2023

Phoenix Rising: The Capital of Self Storage

“Arizona was magnetic,” says MiniCo founder Hardy Good, a self storage veteran who moved to the state in 1965. “I came here to see my parents for...

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digital networking

12 Sep, 2023

Make Contact: Networking in a Digital Age

If there’s one thing those in self-storage enjoy, it’s a good networking event. The industry is well-known for hosting many throughout the course of...

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23 Aug, 2023

Ancillary Income Is Much More Than Pennies In The Bank

Many times, when self-storage owners and operators think of ancillary income, they may be thinking about earning a few hundred dollars more per year...

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15 Aug, 2023

Pre-Planning & Managing Disasters To Minimize Loss And Stress

Fires, floods, hurricanes, burglaries and finding hazardous chemicals in storage units are just some of the disasters you may have – or will...

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15 Aug, 2023

Should On-Site Managers Have Dogs On Their Properties?

I have to start out by saying….I love dogs! I can’t remember a time in my life that I didn’t have a dog and I understand the beauty and...

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management software

15 Aug, 2023

Storable Acquires CallPotential, Adding to its Software Suite

Storable, the leading provider of technology solutions for the self-storage industry, is pleased to announce its agreement to acquire CallPotential,...

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10 Aug, 2023

What Privacy Exists in a Self Storage Unit?

Much has been discussed recently about the growth of technology to manage the shift towards “unmanned” facilities or “contactless” self-storage....

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multi-storage properties

10 Aug, 2023

Managing Mixed Use Commercial Property

Over my 46-year property management career I have managed everything from apartments to large 400,000 sq ft warehouses and lots of self storage...

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chris betteridge

7 Aug, 2023

Who's Who In Self Storage: Chris Betteridge, Deans & Homer

Within the retail industry, protection plans are not new. It’s likely that a sales associate or online shopping cart has prompted you to purchase a...

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anne ballard self storage

3 Aug, 2023

Women In Self-Storage: Anne Ballard, Universal Storage Group

Anne Ballard is a lady who’s worn many hats in her lifetime, both figuratively and literally. Soon to be 71, and with more than 200 hats in her...

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2 Aug, 2023

Self Storage: What the Wall Street Journal Got Wrong

In 2021, self storage was the darling of the Wall Street Journal, with the paper declaring the industry “The Pandemic’s Hot Property.” Last week,...

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27 Jul, 2023

Considerations for Successful Self Storage Conversions

When considering a self storage conversion, it’s important to understand the most essential factors that either make or break the project. These...

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26 Jul, 2023

New Details About the Extra Space/Life Storage Merger

Following approval of shareholders from both companies, the finalization of the Extra Space and Life Storage merger last week resulted in a new...

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Public Storage

26 Jul, 2023

New Details on the Public Storage Acquisition of Simply

It’s been a busy couple of weeks for self storage mergers and acquisitions. On Monday, Public Storage – the most active private-market acquirer...

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Artificial Intelligence in self storage

19 Jul, 2023

Why AI Shortcuts Can Lead to Marketing Dead Ends

Shortcuts aren’t always a bad thing. We’ve all performed tasks that were needlessly time consuming or convoluted, and removing steps ultimately...

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self storage temperature control

17 Jul, 2023

Temperature Control vs. Climate Control

If you asked a self-storage owner 40 years ago about temperature or climate control, they likely would have looked at you like you had dropped in...

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management software

11 Jul, 2023

Self Storage Software Report 2023

The self storage software market is forecasted to reach a multimillion-dollar valuation by 2030, exhibiting an unexpected CAGR during the forecast...

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3 Jul, 2023

The Latest In Self Storage Pest Control

Self-storage owners and managers know pest control is essential as an infestation of rodents or insects can spread quickly, not only damaging...

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3 Jul, 2023

Look Who's Talking–Mike Jobb, Canam Self Storage Development

Eighteen years ago, Mike Jobb, owner of Ontario-based Canam Self Storage, was getting his first taste of self-storage development with his father,...

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cyber insurance

29 Jun, 2023

Understanding the Need for Cyber Insurance

A manager of a facility accidentally clicks on a malware link embedded in a fraudulent e-mail (phishing); a third-party hacker penetrates the...

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self storage sales

25 Jun, 2023

10 Ways to Take Advantage of the Storage Summer Spike

Summer is to self-storage what Christmas is to retailers—an opportunity to ensure your income is showing the most profit before the end of the year,...

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21 Jun, 2023

10 Federal Drones Keep Unmanned Storage Facilities Safe

Many in the self storage industry have begun to explore new and emerging technologies in order to keep their facility operating 24/7, even if...

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