In a booming economy, expendable income...
Does it make sense to offer rental rate discounts? That is the question every self-storage operator faces at different times. During the past few...
Updated with poll results July 11, 2023 — Should you hyphenate self storage? The debate about whether to hyphenate or eliminate may not be as old as...
It can be stated without hyperbole that the quality of data in the self-storage industry is severely lacking. Since the inception of the industry,...
Having the specific skills for a particular job is important, but even the most qualified job applicant may not pan out if there is a poor “fit”...
“The cat is out of the bag,” says Joseph Steinberg, AI and cybersecurity author, advisor, speaker, and expert witness. He’s talking, of course,...
It is the rare self-storage owner, operator, manager, or industry professional who doesn’t attempt to keep the operation’s annual income tax bill to...
When I set out to start my company, I knew it was important to choose the right mix of employees. I wanted a group of smart, creative, problem...
On Nov. 30, 2022, OpenAI launched a prototype of ChatGPT, a large language model (LLM) that generates human-like responses to questions and...
The Self Storage Hawai’i UnConference is a unique event that offers self-storage professionals the chance to network with their peers, learn from...
When people think about storage containers, images of industrial vessels with steel boxes stacked on top of each other may come to mind. These...
Having been in the self-storage industry for over 26 years, spanning through multiple economic cycles, I have seen this industry grow with each...
The Fair Debt Collection Practices Act (FDCPA) was enacted in 1978 to protect consumers from abuse by debt collectors. The FDCPA defines a debt...
Following a blockbuster, sold-out event in Las Vegas this April, Toy Storage Nation is heading northeast to the Mile High City, June 16, inviting RV...
Uncertainty regarding the economy has hung over the United States and the world since the beginning of the pandemic in 2020, but the latest federal...
When it comes to promoting the SmartStop brand, Vice President of Marketing Rhonda Williams is always looking to stay ahead of the curve – literally.
Self-storage has evolved over the last 40-plus years. In bygone days, developers had a relatively easy time locating a site and building what was...
Lauri Longstrom-Henderson was quite happy being semi-retired after many years in the self-storage industry. And then she received a call from...
The last time I was really hungry was my third day into a keto diet. Most of us who work in self-storage (whether managers, district managers, or...
It’s a move some feel may signal a nationwide change regarding employee time off. Illinois has become the third state, along with Maine and Nevada,...
For diesel buyers, price relief can’t come soon enough. Essential to truck fleet operations and a costly drain on business profitability, the...
There’s an old wilderness survival rhyme that goes like this, “If the bear is brown, lie down; if it’s black, fight back, and if it’s white, say...
SALT LAKE CITY and BUFFALO, N.Y., April 3, 2023/PRNewswire/ — Extra Space Storage Inc. (NYSE: EXR) (“Extra Space”) and Life Storage, Inc. (NYSE:...
Most people in the self-storage industry know me as the lady in the red dress. At home, the most important people in my life know me as mom. One of...
Silicon Valley has been attracting a lot of press since the beginning of 2023, but the copious news coverage is not exclusively related to...
There was no jumping from skyscrapers like in 1929, but over the last few weeks, business owners have been on edge. Their concerns stem from the...
I had the good fortune to meet John Eisenbarth, vice president of operations for Everett, Wash.-based West Coast Self-Storage, about 11 years ago. ...
What’s it worth? That’s the ultimate question when it comes to determining valuation for developments and for sales and acquisitions in self-storage...
Many businesses live by the notion that “the customer is king” and strive to provide exceptional customer service befitting of royalty. Others stand...
In this digital age, when we have an overabundance of free information at our fingertips, why do people spend their hard-earned money on magazine...
It is exciting to see the self-storage industry evolve to capture the growth of available technology to enhance the customer experience while...
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