• February 28, 2025

MSM Exclusives

MSM Exclusives

self-storage bans

26 Feb, 2025

Zoned Out: Self-Storage Bans & The Battle To Belong

Self-storage remains in the crosshairs of some city officials. Due to concerns over aesthetics,...

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self storage law

24 Feb, 2025

Self-Storage Legal Secrets You Need To Know

There are a few simple “secrets” to being a successful self-storage operator. The first is that...

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gossiping about competition

9 Feb, 2025

Badmouthing Can Backfire: Talking About The Competition

Mack walks into your front office and says he wants to rent a storage unit, but he asks if you’re...

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Self Storage Battery Fire

16 Dec, 2024

Fire Stations: Could EV Chargers Cause A Fire At Your Facility?

Thousands of atoms can be contained in an electric vehicle battery pack. If just one becomes...

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self-storage fires

12 Dec, 2024

Storage Under Fire: What Causes Fires & How To Prevent Them

"It was one of my first shifts as a new captain. I remember it well. We caught a call around...

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Joe Shoen U-Haul

11 Dec, 2024

U-Haul CEO Joe Shoen: “We’re Fighting For The Little Guys Too”

Joe Shoen, CEO of U-Haul, has had enough.

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workplace violence

13 Nov, 2024

Plan For Prevention:  Reducing The Risk Of Workplace Violence

When a disgruntled employee opened fire at a small Philadelphia-area business earlier this year,...

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impact fees

1 Oct, 2024

Legal Minute: How Do Impact Fees Affect Self-Storage Development?

Anyone who has developed any type of real estate, especially in Western States like California,...

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Self Storage CSSA

14 Aug, 2024

CSSA & California Storage Operators Fight Crime–And Legislation

Crime continues to plague self-storage facilities on a national level. While some in the industry...

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Self storage theft

24 Jul, 2024

Combatting Crime: Operators and Tenants Fight Self-Storage Theft

Self-storage operators wear a lot of hats. On any given day, they may play the part of customer...

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self storage fees

26 Jun, 2024

New Laws Target Junk Fees: What It Means For Self-Storage

Junk fees, also known as hidden fees or drip pricing, are under attack across a wide variety of...

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self storage abandonment

2 Jan, 2024

Abandoned Property in Self Storage: What the law says

The question of “abandonment” of stored property is challenging in the self-storage industry....

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bankrupt tenant

11 Oct, 2023

What Do I Do If My Tenant Files Bankruptcy?

It is crucial that a self-storage owner takes all the appropriate steps when advised that a tenant...

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self storage towing

19 Sep, 2023

Self Storage Legal: To Tow or Not to tow?

The issue of towing at self-storage facilities must be broken down into two very separate areas....

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15 Aug, 2023

Should On-Site Managers Have Dogs On Their Properties?

I have to start out by saying….I love dogs! I can’t remember a time in my life that I didn’t have...

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10 Aug, 2023

What Privacy Exists in a Self Storage Unit?

Much has been discussed recently about the growth of technology to manage the shift towards...

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cyber insurance

29 Jun, 2023

Understanding the Need for Cyber Insurance

A manager of a facility accidentally clicks on a malware link embedded in a fraudulent e-mail...

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tenant agreement

23 Jan, 2023

Care Requirements: What Are The Duties Of A Self Storage Tenant?

Self-storage rental agreements are very clear that owners and operators do not assume bailment for...

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mold self storage

20 Dec, 2022

Liability Issues Involving Mold

Mold is a naturally occurring condition arising from moisture. In self-storage, that moisture can...

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29 Nov, 2022

Rights And Obligations: New Consumer Privacy Laws Impact Businesses

The passing of consumer privacy laws by state legislatures, which establish new consumer privacy...

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30 Aug, 2022

Cuts And Conditions: Tax Plans For 2022

With the self-storage operation’s 2021 taxes finished or postponed until later, it’s time to think...

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23 Aug, 2022

Family Business Trusts: Protecting Valuable Assets From Outside Threats

James runs a rapidly growing family business. Things are going great now, but he worries about the...

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19 Jul, 2022

Take A Safe Route: Mapping Out The Lien Sale Process For Titled Property

Selling personal property from a self-storage unit is one thing, but what happens when there is...

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21 Jun, 2022

Legitimate Lien Sales: Special Units Need Special Auctions 

Unlike what you see in reality TV shows, most abandoned units stored at self-storage facilities...

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social media dispute

5 Apr, 2022

Settling Tenant Disputes In The Age Of Social Media

A self-storage facility, like all businesses, is subject to the risk of dissatisfied customers....

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covid impacts self storage

29 Sep, 2021

Rental Rate Pressures During COVID-19

Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues...

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24 Aug, 2021

Firearms In The Workplace: Creating The Right Company Policy

The question of whether an employer can restrict their employees from bringing guns into the...

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consumer privacy

6 Aug, 2021

Consumer Privacy Concerns In Self-Storage

One of the bigger issues facing both companies and their customers (and even potential customers)...

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