The self-storage industry experienced a surge in demand during the pandemic, but that robust growth...
In August, a group of young environmental activists celebrated a trailblazing legal victory when...
“Sharing is caring” may sound like a lazy platitude, but when it comes to your data, sharing does...
Does it make sense to offer rental rate discounts? That is the question every self-storage...
It is exciting to see the self-storage industry evolve to capture the growth of available...
It seems like the question on most business owners’ minds at the moment is, “are we headed for a...
A self-storage facility, like all businesses, is subject to the risk of dissatisfied customers....
“You either love self-storage or you don’t,” states Kari Kaltenborn, president of locally owned...
Everyone has them, the employees who are difficult. Maybe they’re late each day, call in...
As more and more facilities move to contactless rentals and unmanned facilities, one of the...
Is it just me, or has customer service become more complicated in the past few years? Customers...
Close your eyes and imagine a Jeep. What do you see around it? People typically see Jeeps in the...
Businesses are grappling with recurring supply chain issues in the wake of a rebounding American...
There are so many urban legends that just will not die: the Loch Ness Monster, Bigfoot, and aliens...
The self-storage industry has developed dozens of specialty products over the past decades to add...
Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues...
The employee’s request had a certain degree of logic. He had just received a prescription for...
The dictionary defines data as “facts and statistics collected together for reference or...
Neighbor Storage Inc. started with the simple premise that people with extra space in their homes,...
It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering...
On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party...
In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered,...
In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an...
I’m talking about our telephone and walk-in greeting process and the questions and command of the...
The pandemic brought changes to the way most companies do business, and the self-storage industry...
Owners and operators who were part of the first- and second-generation wave of self-storage may...
Editor’s Note: This story was written prior to the coronavirus pandemic challenges. The sidebar in...
Self-storage facility operators have a long to-do list to keep up with, including facility...
Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be...
Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and...
Recent Posts
When Germantown High School in Gluckstadt,...
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A very wise self-storage expert once said...
Senate Bill 709 (SB709) has many in the...
In January, self-storage industry veteran...
In April 1984, the first non-stop commercial...
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Everyone knows it: Investing in real estate...