• December 24, 2024

MSM Exclusives

MSM Exclusives

deferred maintenance

1 Oct, 2019

The Problems With Deferred Maintenance

Regular maintenance on leased real estate is a topic that affects all property owners and...

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1 Sep, 2019

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking...

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1 Jun, 2019

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to...

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1 Mar, 2019

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born...

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1 Mar, 2019

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be...

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self storage concessions

1 Feb, 2019

Let’s Make A Deal - The Cost Of Concessions

The Christmas season is behind us, but some retail establishments may still be adjusting from...

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self storage retail

1 Feb, 2019

How To Create A Retail Environment That Wows

When running a successful retail store, you have to know your products and have a story to tell...

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1 Feb, 2019

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials...

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19 Jan, 2019

Politics, The Economy, And Self-Storage

What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created...

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1 Jan, 2019

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the...

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1 Nov, 2018

The Industry Leader Looks Ahead

What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45...

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1 Nov, 2018

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept,...

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1 Nov, 2018

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even...

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1 Nov, 2018

2018 Top Operators

The Industry’s Star Players Similar to last year, new supply continued to surge into the...

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1 Oct, 2018

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The...

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1 Oct, 2018

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to...

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1 Sep, 2018

Self-Storage Franchising

Does It Work? By Marc Goodin We know franchising works for many businesses like hotels,...

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1 Sep, 2018

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s...

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1 Sep, 2018

Enveloping New Profits

Add-On Services That Provide Customer Conveniences As self-storage facilities become more...

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1 Sep, 2018

Employees First!

Creating Cultures And Environments That Attract And Retain Top Talent Like the circle of life, the...

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1 Sep, 2018

Restoring Your Doors

Step-By-Step Instructions For Two Do-It-Yourself Options By CJ Steen One of the toughest questions...

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1 Sep, 2018

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business...

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firearms self storage

30 Jun, 2018

Firearms: Gun Storage Becomes A Unique Specialty Niche

While the national debate over gun laws and safety continues, the fact remains that a large...

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1 Jun, 2018

Automate To Proliferate

New Technology Answers The Call For Smartphone Advances Technology of the 21st century continues...

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1 Jun, 2018

Sexual Harassment

Not Just In Hollywood Or In Congress Over the last few months, the country has certainly seen a...

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1 May, 2018

What Does That Mean?

Understanding The Language Of Self-storage By Scott Zucker The self-storage business has been...

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1 May, 2018

Fable To Fact

Digging Into Industry Data By Cory Sylvester With the development cycle in its third year, the...

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1 May, 2018

The Amsdell Family Tree

Tracing The Roots Of Three Major Self-Storage Operations In 1928, Todd Amsdell’s distant relatives...

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1 May, 2018

Employee Retention

How To Keep Your “A” Players It’s a nightmare scenario for any business: A star employee suddenly...

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1 May, 2018

Underlining Elements

A Business Development Guide Over the past 15 years, many owners and operators within the...

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