Easy Stop Storage, a regional storage solutions provider with 25 locations in Oklahoma, Texas, Arkansas, and Missouri, has reported substantial gains in revenue and customer satisfaction with the adoption of StorageDefender’s Smart Unit service.
In response to the challenges of softening revenue and increased competition, Max May, Chief Operating Officer of National Storage Solutions Management, who owns and operates Easy Stop Storage, initiated a pilot program with StorageDefender in 2022. The move proved highly successful, resulting in stabilized and increasing revenue despite lower occupancy rates.
Since implementing StorageDefender Smart Units across its properties, Easy Stop Storage has achieved impressive results:
May highlighted the competitive advantage Smart Units offered his operations by positioning Easy Stop Storage as a provider of premium smart facilities. The high adoption rate among their tenants strengthened customer loyalty and improved satisfaction.
According to May, “Tenants love it for the sense of peace of mind. It creates that umbilical cord for the tenant to their units, so they always know what’s going on with their valuables.”
He also shared his belief that the deployment of StorageDefender has also led to a significant reduction in break-ins at some locations, attributed in part to strategic signage placement and advertisement of Smart Units serving as a deterrent.
Mark Cieri, CEO of StorageDefender stated. “I am excited to see the results Max and the Easy Stop Storage team have achieved and appreciate the opportunity to continue adding this level of value to their self-storage operations with our smart technology solutions.”
May commended StorageDefender’s partner onboarding and support, noting their ease of collaboration, rapid response times, and comprehensive training resources are best in class.
Easy Stop Storage’s success with StorageDefender underscores the effectiveness of smart technology in modernizing operations, maximizing the tenant experience, and monetizing operations in the storage industry. To learn more about StorageDefender’s Smart Technology Solutions for the self-storage industry, visit www.storage-defender.com.
Easy Stop Storage is dedicated to providing stress-free self-storage, warehouse, and vehicle parking solutions. Facilities span Texas, Oklahoma, Missouri, and Arkansas. For more visit www.EasyStopStorage.com.
National Storage Solutions Management, LLC, founded in 2012, specializes in professional self-storage property management, revenue optimization, and community recognition for self-storage facilities. For more visit www.NSSManagement.com.
StorageDefender is the pioneer and national leader in offering Smart Units-as-a-service to the self-storage industry, enabling self-storage facilities nationally to modernize their operations, monetize offerings, and maximize experience. For more visit www.storagedefender.com.