StoreEase has announced the launch of Ease.AI™, an artificial intelligence platform designed to enhance operational efficiency and customer service in the self-storage industry. This AI software manages both office and call center interactions, ensuring an always-available, frictionless experience for improved efficiency and customer satisfaction. Additionally, StoreEase is introducing its new, more cost-efficient Virtual Counter® powered by Ease.AI, delivering a combination of automation, personalization, and cost savings for self-storage operators.
Ease.AI is designed to streamline customer interactions by proactively engaging with customers, advanced call grading, automating routine tasks, and optimizing facility management. This intelligent system not only responds to customers’ needs but also anticipates them, enabling operators to deliver superior service while significantly reducing overhead costs.
“Ease.AI is another game-changing solution for the self-storage industry,” said Josh Boyd, CEO of StoreEase. “StoreEase’s innovation is accelerating and continues to advance our industry-leading virtual operational efficiencies while ensuring that every customer interaction feels personal, professional, and effortless. Our goal is to empower operators with cutting-edge technology that drives revenue and reduces labor costs, all while improving customer experience”.
The newly designed and enhanced Virtual Counter powered by Ease.AI allows operators to provide live and proactive customer service at a fraction of traditional staffing costs and at an up-front price point even more competitive than most kiosk systems on the market.
StoreEase Virtual Management® is redefining the self-storage industry by combining cutting-edge technology with operational efficiency. Our innovative Virtual Management platform empowers operators to streamline daily operations, reduce costs, and enhance customer experience—all while reducing the need for full-time, on-site staff. Through advanced AI-powered solutions like Ease.AI and our next-generation Virtual Counter, StoreEase enables real-time, proactive customer engagement, remote facility oversight, and seamless automation. By integrating intelligent virtual technology, we provide a smarter, more scalable approach to self-storage management, ensuring operators stay ahead in an evolving industry.