U-Haul® has announced an exclusive partnership with resident technology company Moved™, which allows multifamily housing owner-operators to offer tenants an efficient "one-stop shop" for move-in and move-out services. The agreement includes exclusive rights for both U-Haul and Moved's business-to-business-to-consumer (B2B2C) software, which streamlines the onboarding and offboarding process for tenants of multifamily communities. It's a first-of-its-kind commercial agreement for U-Haul, and also marks the first outside investment of U-Haul in a software firm.
"Renters have been turning to U-Haul for 78 years, and we've been there with the expertise to help," stated John "JT" Taylor, President of U-Haul International. "This partnership is another way for us to reach renters and make their moving experience better. It puts the world's largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers® and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is about. Moved is another way to help us achieve that."
According to Moved.com, the company streamlines administrative tasks for management companies, reduces inefficiencies and, most importantly, provides a better moving experience for tenants. "Moved is on a mission to eliminate stress from moving – for multifamily owners and operators, as well as their residents," stated Adam Pittenger, CEO of Moved. "Partnering with an iconic brand like U-Haul marks a significant milestone in our journey to achieving that goal and delivering a world-class moving experience."