White Label Storage & StorageReach Partner On Customer Reviews

White Label Storage, one of the fastest growing third party management companies, has partnered with StorageReach, self storage’s first review generation software, to scale customer reviews across its management portfolio. 

Positive customer reviews are a cornerstone of any facility’s digital footprint, but they’re difficult to obtain. StorageReach’s automation platform streamlines the review generation process, making it a natural fit for White Label Storage’s management model, which utilizes the latest technology to optimize facility operations. 

“Operating a facility that delivers a positive experience is only part of the equation. Capturing that positive sentiment in the form of reviews is a powerful way to market the facility and drive more bookings,” said Jen Barroquiero, VP of Operations at White Label Storage. 

“We’re thrilled to add StorageReach to our tech stack. They enable us to drive reviews at scale across our facility portfolio. It’s already delivering big results for our clients.” 

Automating Review Outreach 

StorageReach automates review collection and reputation management for owners and operators. White Label Storage will utilize their platform into their management services to deliver more customer reviews to their clients. 

Here’s how the process works: 

• Move Ins / Move Outs
  StorageReach integrates with all the major facility management software, so it knows when tenants rent new units or leave. When either of those events occur, the platform automatically sends a review request to the tenant.
• Current Tenants
  For current tenants who haven’t left a review, the platform follows up every six months. You can customize this follow up or choose not to reach out to your current tenants and focus on move ins and move outs. 
  
  

Benefits for Owners and Operators 

• More Positive Reviews, Faster
  With StorageReach’s automation, White Label Storage customers can expect to see the number of positive reviews for their facilities rise. Not only will the total number go up, but it’ll happen faster than with manual outreach.
• Higher Search Rankings
  Google’s algorithm uses customer reviews as an input for calculating rankings in local search results. The more reviews a business has—and the more often that business gets new reviews—the higher that facility will appear in Google when people in the surrounding area search for self storage.
• Increased Trust and Brand Perception
  Data consistently shows that people rely on online reviews to make all kinds of purchasing decisions—self storage included. Positive reviews make potential customers more likely to choose your business. 

As self storage becomes more competitive, operators need to focus on how to maximize their impact in every area of the business. Improving customer reviews can have a cascading effect in search results that delivers significant value for owners and operators. 

About White Label Storage 

White Label Storage is a performance-focused self storage management provider. With over 130 facilities across 28 states, they are one of the fastest growing companies in the industry. 

From facility management to digital marketing and revenue optimization, White Label Storage offers a range of services that help owners and operators reduce costs, improve revenue, and streamline their operations. 

About StorageReach 

StorageReach is an automated platform designed to help self-storage owners and operators boost their online visibility through seamless review generation and management. 

As the first review generation software built specifically for the self-storage industry, StorageReach integrates with leading facility management software, making it easy to gain reviews, gather valuable customer feedback, and enhance your online reputation, all without breaking the bank.