XPS Solutions, recognized as the first and leading contact center in the self-storage sector, has consistently prioritized product enhancement and seamless integration to meet the evolving needs of its clients’ facilities. In alignment with this mission, XPS Solutions is pleased to reveal a full integration capability that is effective immediately for all Sentinel Systems clientele.
This integration results from a longstanding partnership with Sentinel Systems, which continually delivers innovative technological advancements. XPS Solutions is now positioned to bolster facility operations across the industry with cutting-edge solutions.
Clients utilizing Sentinel Systems Management Software will gain unfettered access to XPS Solutions’ comprehensive arsenal of products, including 104 hours a week of virtual agent support, 50 hours a week of Remote Management coverage, RentUp leasing, MyStorPal mobile app, around-the-clock IVR Payment solutions, Reputation Management, among others. This complete integration streamlines operations, granting XPS Agents direct access to critical data such as tenant details, inventory, pricing, and promotional information, facilitating the rental process entirely by phone.
John Traver, CEO of XPS Solutions, stated: “The opportunity to provide our Sentinel Systems clients with this advanced integration is part of our commitment to the tenant experience. We view this integration as a strategic investment that allows us to provide a seamless tenant experience. Continuing to enable exceptional tenant service through advanced technology remains one of our key roles in the self-storage industry.”
Christopher Baird, CEO of Sentinel Systems, added: “We’re thrilled to offer API integration access to XPS Solutions for our customers’ contact center requirements. This collaboration marks a significant move for Sentinel Systems as we innovate and create software solutions with esteemed partners like XPS. The formation of such partnerships is essential in empowering Self-Storage operators to select the alliances that best suit their business operations.”
For additional insights into the XPS Solutions and Sentinel Systems integration, contact Andrew Stavros at (972) 865-4256 or astavros@xpsusa.com. For further details about Sentinel Systems, contact David Essman at (303) 242-2000 EXT 412 or Felicia Rivera (303) 242-2000 EXT 420.
Established in 2000 as the self-storage industry’s inaugural dedicated call center, XPS Solutions has been at the forefront of providing remote management solutions to self-storage property operators. From inbound call handling to SEO strategies, tenant support, and the provision of top-tier mobile applications, XPS Solutions fosters enhanced tenant experiences while significantly influencing property occupancy and average stay. Innovating within the industry, XPS Solutions equips clients with the tools and strategies necessary for success in the modern market.
“Sentinel Systems, with nearly half a century of experience in Self-Storage, offers comprehensive solutions to secure and manage your facility. Leveraging Sentinel Access Control, we enable your customers to access your facility, ensuring its security simultaneously. Our Sentinel Property Management software, competitively priced, augments your operational bottom line and provides an uncomplicated, user-friendly interface for managers and owners. With Sentinel Anywhere, manage your facility remotely using a mobile device; we provide control at your fingertips, regardless of location. Sentinel Systems will continue developing and prioritizing stakeholder relationships and adding value to the owners and operators.”