XPS Solutions Celebrates 25 Years in the Self-Storage Industry

XPS Solutions, a pioneer in call center, remote management and live video agent services for the self-storage industry, is celebrating 25 years of dedicated service. Since its founding in 2000, XPS Solutions has remained at the forefront of innovation, delivering exceptional customer experiences and operational support to self-storage owners and operators across the nation.  

“It’s pretty incredible to have seen the growth here of our XPS team and its role in the industry for now, a quarter of a century.  What I saw in XPS in 2004, was massive potential in a great industry.  Today. we continue see new opportunities to deliver on our mission in this space – making the experience matter for all parties, especially the tenant and our clients.  As long as the industry will have us, we will keep working our tails of for it,” said John Traver, CEO. “Reaching this milestone is a testament to our incredible team, our valued clients, and our continued drive to evolve alongside the industry in technology, people and systems that are aligned with the times.”  

XPS Solutions has built its reputation on trusted partnerships, industry expertise, and customer-first innovation. From its early days as a specialized call center to becoming a full-service provider of remote management solutions, the company has adapted to the changing needs of the self-storage sector—always staying ahead of the curve.  

To commemorate this milestone, XPS Solutions will be celebrating “25 Years of Xperience Matters” throughout 2025. The company will be hosting special events, industry collaborations, and customer appreciation initiatives at major self-storage conferences and trade shows, including the Inside Self-Storage (ISS) World Expo and the Self Storage Association (SSA) Conferences.  

“We are grateful for the trust our clients have placed in us over the years,” added Jennifer Downer, COO. “This anniversary isn’t just about looking back—it’s about looking ahead to the future of self-storage and how we can continue to elevate the customer experience for the next 25 years.”  

For more information about XPS Solutions and its services, visit XPSUSA.com.  

About XPS Solutions

Founded in 2000, XPS Solutions is a leading provider of call center services, live video support, and remote management solutions for the self-storage industry. With a commitment to customer service excellence and technological innovation, XPS Solutions helps self-storage operators maximize efficiency, improve customer satisfaction, and grow their businesses.