Podcasts

Current Episodes

AJ Osborne Podcast
$350K/Year By Building, Not Buying

Host: AJ Osborne (Cedar Creek Capital)
Guest: George Werbacher (Live Oak Bank)
Topics: Buying, Investing, Building, Construction, Lending, Profit

Gabfocus Podcast
Future-Proofing With Upgrades & Expansions

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Guest: Nigel Kreft (Elevate Structure)
Topics: Future Proofing, Construction, Expansion, Growth, Building, Development

Gabfocus Sessions
Making Tech Work For You

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: James Hatfield (Liveswitch), Michael Brevdeh (Cubby)
Topics: Technology, Innovation, Automations, Leads, Upgrades, Optimization, Efficiency

Locked & Loaded
Episode 2

Hosts: Tom Nicholson, Edward Nicholson, Camille Broom, Scott Styer (The Nicholson Companies/Packed Planet Management)
Topics: Remote Management, Staffing, Call Centers, Sales, Customer Service

Power Hour
Smart Storage Operators & Better Data

Host: Jared Gabaldon (SteelBlue)
Guest: Kimberly Robinson, Justin Johnson (OpenTech Alliance)
Topics: Automation, Kiosks, Smart Locks, Gates, COVID, IOE, Internet of Everything, Mobile Apps

Replay | Storage Authority
Guerrilla Marketing

Hosts: Garrett Byrd, Marc Goodin & Josh Parker (Storage Authority)
Topics: Guerrilla Marketing, Marketing Tactics, Grassroots Marketing, Advertising

Self Storage Canada Podcast
Episode 3: Rental Season Returns

Hosts: Jason Koonin, Denee Burns (Bluebird Self Storage)
Topics: Market Growth, Major Transactions, Maple Leaf, QuadReal

Self Storage Income
The Future of Self Storage

Host: AJ Osborne (Cedar Creek Capital), Conner Skeen (Bitterroot Holdings)
Topics: Future, Opportunity, Buying, Occupancy, Lease Up

Self Storage Lab
Complex "Simple" Storage

Host: Mason Levy (Swivl)
Guests: Jackson Stevens (Sparebox Technologies)
Website: Swivl Self Storage Lab Online
Topics: Technology, Data, Pricing, Statistics, Call Centers, Problem Solving, Innovation

Self Storage Legal Chat
Episode 5

Host: Carlos Kaslow, Scott Zucker
Website: Self Storage Legal Chat
Topics: Bankruptcy, Military Tenants, Servicemembers, Search & Seizure, Court Orders

Self Storage Community Meetup
8/1/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Storage Investor Show
Class B Industrial Real Estate

Host: Kris Bennett
Guest: Hunt Rose (TrueCore)
Website: Storage Investor Show
Topics: Class B, Industrial, Investing, Features, Amenities, Single v Multi-Tenant, Market Dynamics, Value Creation, Leasing

Storage Stories
Spring Market Update

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)
Topics: Self-Storage News and Updates

Stories Behind The Door
Building A Family Business

Host: Thaddeus Campbell (S3 Partners)
Guest: Maurice Pogoda (Pogoda Companies)
Topics: Development, Management, Technology, Family, Evolution, Change

Stories Behind The Door
Solve A Problem

Host: Thaddeus Campbell (S3 Partners)
Guest: Jacob Pandl (nodaFi)
Topics: History, Technology, Jessie Lamb, Marketing

The Storage Playbook
Make Yourself Irrelevant

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: Independent, Delegation, Management, Efficiency, Trust, Team, Employees, Processes, Training

Past Episodes

The Self Storage Show
Winning More Walk-In Rentals

Host: Jim Ross (3 Mile Storage Management)
Topics: Curb Appeal, Landscaping, Walk-Ins, Upkeep, Maintenance, Aesthetics

The Self Storage Show
Security Mistakes That Make Tenants Leave

Host: Jim Ross (3 Mile Storage Management)
Topics: Security, Safety, Theft, Perception, Gates, Keypads

The Self Storage Show
Tenants Ghosting Your Facility?

Host: Jim Ross (3 Mile Storage Management)
Topics: Leads, Customer Service, Follow-up, Emails

AJ Osborne Podcast
Why Small Businesses Are Failing

Host: AJ Osborne (Cedar Creek Capital)
Topics: Wealth Inequality, Small Business, Large Business, Debt, Interest Rates, Capitalism, Government Spending

AJ Osborne Podcast
What The 1% Teach Their Kids

Host: AJ Osborne (Cedar Creek Capital)
Topics: Wealth, Money, Generations, Family, Children, Next Generation, Family Business

AJ Osborne Podcast
Economic Armageddon

Host: AJ Osborne (Cedar Creek Capital)
Topics: Economy, Recession, Markets, World, Depression

AJ Osborne Podcast
Find Storage Deals Fast

Host: AJ Osborne (Cedar Creek Capital)
Gust: Noah Starr (TractIQ)
Topics: Buying, Investing, Data, Statistics, Market

AJ Osborne Podcast 2
The Biggest Opportunity

Host: AJ Osborne (Cedar Creek Capital)

Topics: Buying, Investing, Building, Finance

AJ Osborne Podcast 10
Smart Money/Hoarding Cash

Host: AJ Osborne (Cedar Creek Capital)

Guest: M.C. Laubscher (Cashflow Ninja)

Topics: Investing, Economy, Stock Market

AJ Osborne Podcast 11
Trump's Top Economist Talks

Host: AJ Osborne (Cedar Creek Capital)

Guest: Andrew Busch (Economist, CIMO, US Government)

Topics: Interest Rates, Economy, Power Crisis, Trump

AJ Osborne Podcast 12
The 3 Wealth Stages

Host: AJ Osborne (Cedar Creek Capital)

Topics: Interest Rates, Market, Economy, Year In Review

AJ Osborne Podcast 13
Small Business Blueprint

Host: AJ Osborne (Cedar Creek Capital)

Guest: Brian Hamilton (Inmates to Entrepreneurs)

Topics: Innovation, Venture Capitalism, Entrepreneurs

AJ Osborne Podcast
#14: The Next Great Depression

Host: AJ Osborne (Cedar Creek Capital)
Guest: Lauren Saidel-Baker (ITR Economics)
Topics: Interest Rates, Economy, Recession, Depression, Trump

AJ Osborne Podcast
#14: Institutions: Why We've Had Enough

Host: AJ Osborne (Cedar Creek Capital)
Topics: Economy, Finance, Taxes, Regulation, Housing, Debt

AJ Osborne Podcast
Building A Billion-Dollar Business

Host: AJ Osborne (Cedar Creek Capital)
Topics: Entrepreneurs, Business Growth, Concept Proof, Adaptability, Institutionalizing, Wealth Building

AJ Osborne Podcast
Why Most Entrepreneurs FAIL as Leaders

Host: AJ Osborne (Cedar Creek Capital)
Topics: Entrepreneurs, Leadership, Business Growth, Founder's Dilemma

AJ Osborne Podcast
Recession On Purpose

Host: AJ Osborne (Cedar Creek Capital)
Topics: Recession, Economy, Taxes, Debt, Interest Rates

AJ Osborne Podcast
Downfall of the US?

Host: AJ Osborne (Cedar Creek Capital)
Topics: Recession, Economy, Taxes, Debt, Interest Rates

AJ Osborne Podcast
Billionaire Problem: Taxes

Host: AJ Osborne (Cedar Creek Capital)
Topics: Recession, Economy, Taxes, Debt, Interest Rates

AJ Osborne Podcast 2
Regret Not Killing Me

Host: AJ Osborne (Cedar Creek Capital)

Guest: Nick Lavery (Green Beret, Army Special Forces)

Topics: Motivation, Advice, Strength

AJ Osborne Podcast 3
US Dollar Competition

Host: AJ Osborne (Cedar Creek Capital)

Guest: Emmanuel Daniel (The Asian Banker, “The Great Transition”)

Topics: Economy, Currency Alternatives

AJ Osborne Podcast 4
Lessons From An FBI Negotiator

Host: AJ Osborne (Cedar Creek Capital)

Guest: Chris Voss, FBI Negotiator

Topics: Business Negotiation

AJ Osborne Podcast 5
Twitter War Against Investors

Host: AJ Osborne (Cedar Creek Capital)

Topics: Investing, Ownership, Real Estate, Economy, Markets

AJ Osborne Podcast 6
Entrepreneurship & Tech

Host: AJ Osborne (Cedar Creek Capital)

Guest: Sharad Mehta (REsimpli)

Topics: Technology, Real Estate, CRM

AJ Osborne Podcast 8
How Politics Impacts Wealth

Host: AJ Osborne (Cedar Creek Capital)

Topics: Politics, Investing, Economy, Election, Stock Market

AJ Osborne Podcast 9
Election Aftermath

Host: AJ Osborne (Cedar Creek Capital)

Topics: Investing, Economy, Election, Stock Market

The Storage Playbook
Balancing Revenue & Discounts

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: Revenue, Discounts, Rates, Specials, Pricing

The Storage Playbook
Filtering Out Wrong Fit Hires Part 2

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: Employees, Hiring, Labor, Management

The Storage Playbook
How To Hire In Self Storage Part 1

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: Employees, Hiring, Labor, Management

The Storage Playbook
Customer Feedback

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: Customer Service, Customer Feedback, Customer Experience, Online Reviews, Referrals

The Storage Playbook
Impact of Large Self-Storage Operators

Hosts: Rick Beal, Magen Smith (Atomic Storage Group)
Topics: REITs, Independents, Rates, Pricing ECRIs, Industry

Defining Your Niche
Canada's Most Caring Company

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Jason Koonin (Bluebird Self Storage)
Topics: Pricing, Rates, Ethics, ECRI, Hiring, Canada

Defining Your Niche
Keeping Legislators Out

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Chris Berg (Abernathey Holdings)
Topics: SB709, California, Law, Legislation, Rent Control, Senate Bill

Defining Your Niche
Winning In Tough Conditions

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Andy Bratt, Amit Tyagi (Gantry)
Topics: Economy, Finance, Investing, Development, Costs

Defining Your Niche
Coming Full Circle

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Mitch Feldman (The Feldman Companies)
Topics: Development, Economy, Financing, Rates, Investing, Supply, Demand

Defining Your Niche
Culture From The Top

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Jessie Lamb (Strat Property Management)
Topics: Training, Culture, Human Resources, Hiring

Defining Your Niche
Bringing Joy To Self Storage

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: Jessica Johnson (StorSuite)
Topics: Industry Evolution, StorSuite, Merger, Advertising, Marketing

Defining Your Niche
Collaboration Is Key In Self Storage

Host: Thaddeus Campbell (Safe Storage Investors)
Guest: James McLean (Radius+), Tyler Sellers (CactusAI)
Topics: Collaboration, Partnership, Data, AI, Technology

Gabfocus 119
Lessons Learned in 2024

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Guests: Jane Sauls, MAtthew Roberts, Alexis Ducharme

Topics: Supply, Demand, Challenges, Opportunities

Gabfocus 120
Legal Chat

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Guests: Carlos Kaslow & Scott Zucker

Topics: Legal, Laws, Leases, Data Protection

Gabfocus 121
TikTok, AI, Billboards

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Topics: Marketing, Advertising, Social Media

Gabfocus 122
Optimizing Your Ops Manual

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Topics: Operations, Manual, Training, Employees, Management

Gabfocus 123
SEO 101: Renting Units Online

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Topics: SEO, Google Ads, Renting Units Online

Gabfocus 123
Self Storage SEO II

Host: John & Melissa Huff (Lighthouse Storage Solutions)

Topics: SEO, Google Ads, Renting Units Online

Gabfocus
#125: Telling Your Self-Storage Story

Host: John & Melissa Huff (Lighthouse Storage Solutions)
Topics: Storytelling, Marketing, Branding, Competition

Gabfocus
Beyond The 4 D's

Host: John & Melissa Huff (Lighthouse Storage Solutions)
Guest: Jamie Boros (StorSuite)
Topics: Commercial Tenants, Business Tenants, Gig Workers, Side Hustles, Entrepreneurs

Gabfocus
#127: 2025 State of the Industry

Host: John & Melissa Huff (Lighthouse Storage Solutions)
Guest: John Chang (Marcus & Millichap)
Topics: Inflation, Interest Rates, Occupancy, Economy, Pricing Strategies, Rate Wars, Competition, Saturation, Construction, Trends, Length of Stay, Millennials, Technology, AI, Operations, Marketing, Investing, Buying, Selling

Gabfocus
The Power Of Self-Storage Mentorship

Host: John & Melissa Huff (Lighthouse Storage Solutions)
Topics: Mentoring, Mistakes, Technology, Pricing, Marketing, Operations, Inexperience

Gabfocus
The Best Self Storage Software 2025

Host: John & Melissa Huff (Lighthouse Storage Solutions)
Topics: Software, Online Rentals & Payments, Pricing & Revenue Management, Reports & Data Tracking, Tenant Communication Tools, Website & SEO, Gate Access & Security, Support & Training

Gabfocus Podcast
Becoming A Master Manager

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Topics: Management, Leadership, Discipline, Communication, Customer Service, Relationships, Maintenance, Security, Operations

Gabfocus Podcast
When AI Isn't The Answer

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Topics: AI Pros & Cons, Technology, Artificial Intelligence, Chatbots, Cameras, Security, Operations, Customer Service

Gabfocus Podcast
Personal Curb Appeal

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Topics: Amenities, Management, Operators, Customer Service

Gabfocus Sessions
#64: Customer Service Tips

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: Lee Creech (Northshore Pellissippi Storage, TNSSA)
Topics: Management, Customer Service, CX, Experience

Gabfocus Sessions
#65: Self-Storage Legal Update

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: Scott Zucker (Weissmann Zucker Euster + Katz)
Topics: Legal, Law, Leases, Security, Disaster, Legislation, Rent Control, Mistakes, Selling Units, Military, Bankrupt Tenant, Inspections

Gabfocus Sessions
#66: Underutilized Marketing Tactic

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: Melissa Stiles (Storage Asset Management / SAM)
Topics: Marketing

Gabfocus Sessions #67
Lessons Learned in 2024

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: Jane Sauls (Sauls Storage Grou), Matthew Roberts (Southern Storage), Alexis Ducharme (Stop-N-Go)
Topics: Technology, Trends, Customer Experience, Opportunities, Challenges

Gabfocus Sessions
#68: SEO 101

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guests: David Austin (StoragePug)
Topics: SEO, Renting Units Online, Organic Search, Google Search

Gabfocus Sessions
2025 State of the Industry

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: John Chang (Marcus & Millichap)
Topics: Inflation, Interest Rates, Occupancy, Economy, Pricing Strategies, Rate Wars, Competition, Saturation, Construction, Trends, Length of Stay, Millennials, Technology, AI, Operations, Marketing, Investing, Buying, Selling

Gabfocus Sessions
Measuring The Success of Your SEO

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: David Austin (StoragePug)
Topics: SEO, Traffic, Clicks, Visitors, Rentals, Rankings, Keywords

Gabfocus Sessions
Owning Your Local Market

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: Stephanie Tharpe (A+ Management Group)
Topics: Location, Markets, Charity, Events, Parking, Referral Program, Direct Mail, Marketing, Website

Gabfocus Spotlight
Is Storage Demand Still Trending Down?

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: John Chang (Marcus & Millichap)
Topics: Trends, Supply & Demand, Economy

Gabfocus Podcast
Considerations Before You Build

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Topics: Building, Construction, Development, Feasibility, Due Diligence, Layout, Planning

Gabfocus Podcast
Considerations Before You Build

Host: Josh Huff, Melissa Huff (Lighthouse Storage Solutions)
Topics: Building, Construction, Development, Feasibility, Due Diligence, Layout, Planning

Gabfocus Sessions
What The Best Storage Managers Do

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: Mark Green (The Jenkins Organization)
Topics: Sales, Customer Service, Management, First Impressions, Phone Sales, Closing, Rate Increases

Gabfocus Sessions
Your Target Self-Storage Customer

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: Stephanie Tharpe (A+ Management Group)
Topics: Ideal Customer, Demographics, Marketing, Customer Needs, Tenants

Gabfocus Sessions
Your Target Self-Storage Customer

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: Andrew Sherrard (Reliable Storage)
Topics: Optimizing Occupancy, Operations, Sales, & Marketing

Gabfocus Sessions
Making First Impressions

Host: Tommy Nguyen (StoragePug), Melissa Huff (Lighthouse Storage Solutions)
Guest: Mark Green (Jenkins Organization)
Topics: First Impressions, Customer Service, Customer Experience, Sales

Intersection Podcast
Analytics Buzz

Host: Dr. Beverly Wright (Georgia Tech)

Guests: Dr. Ahmet Kuyumcu (Prorize)

Topics: Pricing, Analytics, Data, Pricing Models, AI

Locked & Loaded
Episode 1

Hosts: Tom Nicholson, Edward Nicholson, Camille Broom, Scott Styer (The Nicholson Companies/Packed Planet Management)
Topics: Industry Changes, Management, Remote Management, Websites

Power Hour
Smart Locks

Host: Ashley Harper (SteelBlue)
Guests: Steve Reeder & Nathan Davenport (PTI), Bray Allen & Craig Eisenbrandt (SteelBlue)
Topics: Smart Locks, Technology, ProEdge, Security, Innovation

Power Hour
Cost Of Replacing A Roll-Up Door

Host: Ashley Harper (SteelBlue)
Guests: Vaughn Bacon (MetalMax), Bray Allen, Craig Eisenbrandt (SteelBlue)
Topics: Metal Roofing, Siding, Doors, Hallways, Construction, Manufacturing

Power Hour
Smart Money Moves To Storage

Host: Jared Gabaldon (SteelBlue)
Guests: Tony Ardizzone (Zone Construction, Legacy Built Storage Investments), Rich Saginaw (SteelBlue Building Components)
Topics: Economic Cycles, Development, Banks, Investing, Repurposing, Partnerships, Innovations, Construction Costs

Power Hour
Industry Leaders Join Forces

Host: Rich Saginaw (SteelBlue) Robert Chiti (OpenTech Alliance)
Topics: Installation Time, Labor Costs, Locks, Security, Tenant Experience, Transparency, Customer Success

Power Hour
Hallways & Doors

Host: Bray Allen (SteelBlue's Chief Product Officer)
Topics: Hallways and Doors, Wind Rating, Testing

Q&A With Jim & Jim
1/17/25

Hosts: Jim Ross, Jim Mooney Jr.

Topics: Trends, Practices, Strategies

Q&A With Jim & Jim
1/3/25

Hosts: Jim Ross, Jim Mooney Jr.

Attendees: Warren Lieberman (Veritec), Denee Burns (Sunbird Storage)

Topics: Pricing, ECRIs, Rates, Value Pricing

Q&A With Jim & Jim
1/31/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Technology, AI, Sales, Customer Service

Q&A With Jim & Jim
10/25/24

Hosts: Jim Ross, Jim Mooney Jr.

Topics: Trends, Practices, Strategies

Q&A With Jim & Jim
11/22/24

Hosts: Jim Ross, Jim Mooney Jr.

Topics: Trends, Practices, Strategies

Q&A With Jim & Jim
12/20/24

Hosts: Jim Ross, Jim Mooney Jr.

Topics: Trends, Practices, Strategies

Q&A With Jim & Jim
2/14/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Q&A With Jim & Jim
2/28/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Q&A With Jim & Jim
3/14/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Q&A With Jim & Jim
3/28/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Q&A With Jim & Jim
4/11/25 Self Storage Community Meetup

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Q&A With Jim & Jim
4/25/25 Self Storage Community Meetup

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

RadioWilder
Amy Amideo

Host: Harry Sleighel (Michaels Wilder)

Guest: Amy Amideo (Arizona Self Storage Association)

RadioWilder
Carl Touhey

Host: Harry Sleighel (Michaels Wilder)
Guest: Carl Touhey (Performance Self Storage Group)

RadioWilder
Poppy Behrens

Host: Harry Sleighel (Michaels Wilder)
Guest: Poppy Behrens (Modern Storage Media / MSM)

Replay | Storage Authority
Self-Storage Development

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless (Storage Authority)
Topics: Land Selection, Zoning, Approval Process, Construction, Financing

Replay | Storage Authority
Location, Location, Location!

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: Site Selection, Investing, Emotional Data, Traffic, Zoning, Demographics, Competition

Replay | Storage Authority
Self-Storage Construction Costs

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: Construction, Contrators, Regulations, Labor, Materials, Pricing, Expenses, Feasibility Studies

Replay | Storage Authority
New Development Financial Strategies

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: Financing, Development, SPA Loans, Money-Saving Tips, Revenue, Cash Flow, Rental Rates

Replay | Storage Authority
Winning The Self-Storage Feasibility Game

Hosts: Garrett Byrd, Marc Goodin & Josh Parker (Storage Authority)
Topics: Feasibility Study, Land, Zoning, Market Demand, Site Selection, Traffic Count, Pricing, Consultants, Viability

Replay | Storage Authority
Stand-Out Design Features

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: design, keypad-integrated bollards, digital reader signs, wine storage, operational efficiency, customer satisfaction

Replay | Storage Authority
Kick Starting Your Land & Facility Search

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: Land Selection, Competitive Offers, Development, Acquisitions, Risk Tolerance

Replay | Storage Authority
Self-Storage Failures

Host: Garrett Byrd (Storage Authority)
Guests: Marc Goodin, Kevin Harless, Josh Parker (Storage Authority)
Topics: Challenges, Pitfalls, Mistakes, Due Diligence

Self Storage Canada Podcast
Episode 1: Introduction & Topics To Come

Hosts: Jason Koonin, Denee Burns (Bluebird Self Storage)
Topics: Overview of the Canadian Self-Storage Market

Self Storage Canada Podcast
Episode 2: Company Culture

Hosts: Jason Koonin, Denee Burns (Bluebird Self Storage)
Guest: Vince Kirton (Bluebird Self Storage)
Topics: Company Culture, Community Engagement, Employee Empowerment, Communication, Support, Employee Satisfaction, Team Dynamics

Self Storage Income
#278: Self Storage Loans 101

Host: AJ Osborne (Cedar Creek Wealth)

Guests: Anna Taylor & Bishesh Shrestha (Live Oak Bank)

Topics: SBA, Conventional, Seller Financing, & More

Self Storage Income
#281: Self Storage Investing

Host: AJ Osborne (Cedar Creek Wealth)

Guests: Conner Skeen

Topics: Investing, Case Studies, Seller Financing, SBA Loans

Self Storage Income
#281: Self-Storage Success Stories

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Topics: SBA Loans, Interest Rates, Raising Capital, Partnerships, Financing, Entrepreneurs

Self Storage Income
Self-Storage Must Adapt

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Guest: Steve Mirabito (StoragePro, Storelocal)
Topics: SWOT, hotel industry, consolidation, valet storage, co-op, financing, development

Self Storage Income
Is AI A Threat Or A Tool For Self-Storage?

Host: AJ Osborne (Cedar Creek Capital)
Guest: Steve Mirabito (StoragePRO, Storelocal, CSSA)
Topics: Technology, AI, Opportunities, Threats, Valet

Self Storage Income
Stock Market & Self Storage

Host: AJ Osborne (Cedar Creek Capital), Conner Skeen (Bitterroot Holdings)
Topics: Economy, Stock Market, Investing

Self Storage Income
#282: Self Storage Operations

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Topics: ROI, Revenue, Seasonality, Marketing, Growth, Employees

Self Storage Income
Self-Storage Insurance–Protect For Less

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Guest: Terry Campbell (Johnson Insurance)
Topics: Insurance, Fire, Tornado, Hurricane, Storms, Property Casualty, Premiums, Carriers

Self Storage Income
RV Rentals: A Hidden Revenue Stream

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Guest: Garr Russell and Mark Beasley (Fireside RV Rentals)
Topics: RV Rentals, Vehicle Lots, Revenue, Extra Income, Moving Supplies, RV & Boat

Self Storage Income 274
An Important Message

Host: AJ Osborne (Cedar Creek Wealth)

Topics: Scalability, Entrepreneurship, Growth

Self Storage Income
2025's Huge Self-Storage Opportunity

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Topics: Supply and Demand, Market Tiers, Opportunities, Growth

Self Storage Income
What To Expect For The Rest Of 2025

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Topics: 2025, Outlook, Investing, Development, Economy

Self Storage Income
Blueprint For A Profitable Storage Business

Hosts: Conner Skeen (Bitterroot Holdings), AJ Osborne (Cedar Creek Wealth)
Topics: 2025, Investment, Hiring, Talent, People, Management

Self Storage Lab
2024 Rewind

Host: Mason Levy (Swivl)

Guests: Cooper & Athena (AI Co-Pilots)

Website: Swivl Self Storage Lab Online

Topics: Data, AI, ROI, Marketing, Technology, Customer Experience

Self Storage Lab 25
The Modern FMS

Host: Mason Levy (Swivl)

Guests: Matt Engfer (Cubby)

Website: Swivl Self Storage Lab Online

Topics: Revenue Management, Pricing, Customer Feedback

Self Storage Lab
#26: Tech Adoption

Host: Mason Levy (Swivl)
Guests: Rick Beal and Magen Smith (Atomic Storage Group)
Website: Swivl Self Storage Lab Online
Topics: Technology, Operations, Trends, Hybrid Management

Self Storage Lab
Gabriel At Trojan Storage

Host: Mason Levy (Swivl)
Guests: Gabriel Luna (KobreCo, Trojan Storage, QuikStor)
Website: Swivl Self Storage Lab Online
Topics: AI, Marketing, Technology, Automation, Optimization, Operations

Self Storage Lab
Stuf Storage: 30+ Locations, 3 Ops Staff

Host: Mason Levy (Swivl)
Guests: Katharine "Kat" Lau (Stuf Storage)
Website: Swivl Self Storage Lab Online
Topics: Technology, Remote Management, AI, Opertions, Automation

Self Storage Lab
Transforming Urban Spaces

Host: Mason Levy (Swivl)
Guests: Peter Smyth (White Label Storage)
Website: Swivl Self Storage Lab Online
Topics: Markets, Site Selection, Operations, Optimization, Efficiency, Technology, Third-Party Management

Self Storage Lab
Balancing Tech & Human Touch

Host: Mason Levy (Swivl)
Guests: Robert Madsen (Canada SSA, U-Lock Mini Storage)
Website: Swivl Self Storage Lab Online
Topics: Canada, US, Taxes, Tariffs, Operations, History

Self Storage Legal Chat 1

Host: Carlos Kaslow, Scott Zucker

Website: Self Storage Legal Chat

Topics: Liens, Auctions, Electronic Signatures, Contracts, Legislative Issues, Rent Control

Self Storage Legal Chat 2

Host: Carlos Kaslow, Scott Zucker

Website: Self Storage Legal Chat

Topics: Non-Monetary Default Legislation, Enforcing Your Lease Agreement, Junk Fee Laws, Auto-Enrollment for Tenant Insurance, Move-In Specials, Taking Over Troubled Facilities, Sale and Disposal Insurance, Storage of Lithium Ion Batteries

Self Storage Legal Chat 3

Host: Carlos Kaslow, Scott Zucker

Website: Self Storage Legal Chat

Topics: Disasters, Tenant Protection and Insurance Programs, Flood Coverage, Lien Law Updates, Tenants Who Won't Vacate, Using Units for Non-Storage Needs

Self Storage Legal Chat
Episode 4

Host: Carlos Kaslow, Scott Zucker
Website: Self Storage Legal Chat
Topics: Triple Net Lease, Tax Fees, Personal Information, Tenant Records, Unit Transfer Lease, Unsigned Lease Laws

Self Storage Community Meetup
5/23/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

Self Storage Community Meetup
6/20/25

Hosts: Jim Ross, Jim Mooney Jr.
Topics: Self-Storage Discussion

The Self Storage Show
#143: Storage Talk

Host:Jim Ross (3 Mile Storage)
Guest: Terry Campbell (Live Oak Bank)
Topics: SBA Loans, Financing, Prepayment Penalty

The Self Storage Show
Storage Talk

Hosts: Jim Ross (3 Mile Storage)

Guest: Marc Goodin (Storage Authority)

Topics: Franchising, Advertising, Marketing, Branding, Startups, ROI

The Self Storage Show
ChatGPT & Customer Service

Hosts: Jim Ross (3 Mile Storage Management)
Topics: AI, ChatGPT, Customer Service, Sales Calls, Training Employees, Simulations

The Self Storage Show
The Phone Call That's Losing You Rentals

Host: Jim Ross (3 Mile Storage Management)
Topics: Managers, Selling, Customer Experience, Pricing Inquiries

The Self Storage Show
Transitioning Management Software

Host: Jim Ross (3 Mile Storage Management)
Topics: Data Cleaning, Transitioning Software, Tenant Communication, PMS, Management

The Self Storage Show
Hidden Cost Of Empty Units

Host: Jim Ross (3 Mile Storage Management)
Topics: Occupancy, Costs, Vacancy, Units

The Self Storage Show
Fastest Way To Lose A Customer

Host: Jim Ross (3 Mile Storage Management)
Topics: Occupancy, Vacancy, Customer Service, Customer Experience

The Self Storage Show
Why Competitors Outrank You On Google

Host: Jim Ross (3 Mile Storage Management)
Topics: SEO, Websites, Google, Search

The Self Storage Show
Is The Competition Stealing Your Rentals?

Host: Jim Ross (3 Mile Storage Management)
Topics: Ads, Promotions, Google Business Profiles, Google Search, SEO

Storage Investor Show
with White Label Storage

Host: Kris Bennett
Guests: Alex Hartman & Peter Smyth (White Label Storage)
Website: Storage Investor Show
Topics: Remote Management, Management, Call Center, Marketing

Storage Investor Show
Your First Deal

Host: Kris Bennett
Website: Storage Investor Show
Topics: Investing, Negotiation, Pitfalls, CRE, Almanac

Storage Investor Show
Data Wars

Host: Kris Bennett
Website: Storage Investor Show
Topics: Data Providers, Radius, Yardi, Proprize, StorTrack, site selection, acquisitions

Storage Investor Show
AI in Self-Storage

Host: Kris Bennett
Guests: Mason Levy (swivl)
Website: Storage Investor Show
Topics: AI, Technology, Innovation, Customer Engagement

Storage Investor Show
Investing In Class B Real Estate

Host: Kris Bennett
Guest: Hunt Rose (TrueCore)
Website: Storage Investor Show
Topics: Class B, Investing, Properties, Features Amenities, Single vs. Multi-tenant, Market Dynamics

Storage Investor Show
Tariffs & CRE

Host: Kris Bennett
Website: Storage Investor Show
Topics: Trump Tariffs, CRE, Investing, Construction Costs, Interest Rate

Storage Investor Show
Self-Storage Investing Hotspots

Host: Kris Bennett
Website: Storage Investor Show
Topics: Investing, Supply & Demand, Oversupply, Growth Markets, Tampa, Southeast, Raleigh-Durham, Nashville

Storage Investor Show
Storage Financing Secrets

Host: Kris Bennett
Guest: Adam Karnes (The BSC Group)
Website: Storage Investor Show
Topics: Financing, Funding, Debt, Lending, Investing

Storage Investor Show
Make Deals With AI-Driven Underwriting

Host: Kris Bennett
Guest: James McLean (Radius+)
Website: Storage Investor Show
Topics: Investing, Underwriting, AI, Deals

Storage Investor Show
1/21/25

Host: Kris Bennett
Guests: Beau Agnello (Go Store It Self Storage)
Website: Storage Investor Show
Topics: Customer Acquisition, Optimizing Websites, Storage Market

Storage Investor Show
AI-Driven Underwriting

Host: Kris Bennett
Guest: James McLean (Radius+), Tyler Sellers (Cactus)
Website: Storage Investor Show
Topics: Underwriting, Finance, Data, AI, Technology, Offers, Transactions

Storage Stories 1
Introductions

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)

Guest: N/A

Topics: Sunbird Storage, Bluebird Self Storage, Loans

Storage Stories 2
Pricing

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)

Guest: James McLean, Radius+

Topics: Pricing, Rates, ECRI, Occupancy

Storage Stories 3
Customer Experience

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)

Guest: Brooke Rice, Sunbird Storage

Topics: Customer Service, Customer Experience, Management

Storage Stories 4
The Game

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)
Guest: Travis Morrow (Storelocal, National Self Storage)
Topics: Pricing, ECRIs, Agressive Rate Hikes

Storage Stories
Social Responsibility

Hosts: Jason Koonin, Denee Burns (Sunbird Storage)
Guest: Marc Hull-Jacquin (Shelter Movers), Mario Macaluso (Charity Storage)
Topics: Charity, Non-Profit, Community Service, Giving Back, Donations, Auctions

Stories Behind The Door
Feels Like Family

Host: Thaddeus Campbell (S3 Partners)
Gust: David Clarke (Storage Acquisition Group)
Topics: Development, Market Trends, Ethics, Pricing Strategies

The Self Storage Show
AI Is Changing Self-Storage